Prem Kumar Babu Email & Phone Number

Chennai, Tamil Nadu, India

1. Advanced Diagnostics and Troubleshooting: Utilized ADAS technology, CAN bus diagnostic tools and OBD-II scanners to perform in-depth analysis of vehicle systems, identifying faults in real-time and implementing immediate corrective actions. Successfully diagnosed over 1,200+ complex cases, achieving a 98% resolution rate.2. NVH Specialist: Conducted detailed Noise, Vibration, and Harshness (NVH) testing for a range of vehicles, including high-performance and luxury models. Developed a new testing protocol that reduced diagnostic time by 40% and improved accuracy by 25%.3. Project Management: Led a cross-functional team in the implementation of an advanced diagnostics platform, integrating machine learning algorithms for predictive maintenance. This project reduced unexpected vehicle downtime by 30% and increased customer satisfaction scores by 50%.4. Technical Training and Mentorship: Designed and delivered over 50/year technical training workshops on new vehicle models and technologies, including comprehensive modules on BS6 emission standards and EV diagnostics. Trained 200+ technicians, improving overall team performance by 35%.

Chennai, Tamil Nadu, India

1. Electrical Systems Diagnostics: Spearheaded the diagnosis and repair of critical electrical systems, including controllers, sensors, alternators, starter motors, and battery management systems. Developed a diagnostic checklist that reduced the average diagnosis time by 15%.2. Warranty Management: Managed warranty claims for mechanical, electrical and electronic issues, coordinating with OEMs to ensure compliance and timely resolution. This led to a 35% reduction in claim processing time and enhanced dealership reputation.3. Customer Interaction and Service: Engaged directly with customers to explain diagnostic results and recommended repairs, improving transparency and increasing customer loyalty by 35%.

Chennai, Tamil Nadu, India

1. Mechanical Repairs: Executed complex mechanical repairs, including complete engine rebuilds, clutch replacements, transmission, differential and suspension overhauls. Developed a streamlined repair process for timing belt replacements that reduced labour time by 2 hours per job.2. Service Optimization: Introduced a preventive maintenance schedule for vehicles, which decreased the incidence of major mechanical failures by 30%.

Chennai, Tamil Nadu, India

1. Foundational Training: Gained hands-on experience in basic automobile services, including oil changes, brake inspections, and tire alignments. Quickly advanced to more complex diagnostics and repairs, earning recognition for fast learning and technical acumen.