Prem Narayan Email & Phone Number

Noida, Uttar Pradesh, India

Working as Sr. Technical Lead, below are my responsibilities:• Installing, configuring and managing windows server 2008,2012,2016 and 2019, 2022• Managing VMware ESXi (5.5, 6.0, 6.5. 7.0, 8.0), vCenter and virtual machines.• Installing, configuring and managing AD, DNS, DHCP, WSUS, WDS, RDS, NPS, CA, ADFS, ADFS Proxy.• Managing Azure Active Directory including AD connect management, User, Group management.• Analyzing, troubleshooting and correcting server problems remotely and on-site.• Creating and managing group policies in Active directory environment in all windows servers.• Creating, managing Azure, AWS and OCI infrastructure, which includes VM’s, storage accounts, Network etc.• Using Service Now and ITSM for all requests and incidents to track. • Creating PowerShell scripts to automate repeated work.• Educating support teams on the new technologies, which includes cloud and servers.• Help shift leads to create new/ existing process documents and make the necessary changes.• Discuss the SLA/ticket volume on a weekly/monthly calls with customers.• Discuss the new business opportunities with customer and get them on-boarded.• Prepare the team technical competency matrix and plan for their trainings.• Provide required trainings to the team on technologies in the server and cloud.• Work with customer to get the requirements of new projects and provide the plan to execute them.• Help L2 and L3 engineers as and when they need assistance while troubleshooting the issues.

Gurugram, Haryana, India

Installing, configuring and managing windows workload running on VMware, Hyper-V, Azure, AWS, GCPManaging VMware environment. Managing active directory (on-premises and cloud)Managing Office 365, Azure AD and AD Connect.

Gurugram

Installing, configuring and managing windows workload running on VMware, Hyper-V, Azure, AWS, GCPManaging VMware environment. Managing active directory (on-premises and cloud)Manging Office 365, Azure AD and AD Connect.

Gurugram

Installing, configuring and managing windows workload running on VMware, Hyper-V, Azure, AWS, GCPManaging VMware environment. Managing active directory (on-premises and cloud)Manging Office 365, Azure AD and AD Connect.

Noida Area, India

Working on below technologies:1. Active Directory2. Windows Servers (2003/2008/2012/2016)3. DNS4. DHCP5. ADFS6. Office 365 /Exchange online7. SSO8. VMware (5.5, 6.0,6.5)

Noida Area, India

The company is a Managed Service Provider (MSP) and its HQ is at Chicago. My work location is Noida and I am working as a Sr. System Engineer. I perform Active Directory management which includes user management, rights management, group policy management, Site and services management, replication management, domains and trust management, backup and restore.I also perform AD upgrades, AD migration, deploying and managing RDS, NTFS permissions, DNS, DHCP, WDS, File services. I also manage SonicWALL firewall which includes, interface settings, creating site to site VPN, creating and managing Content filtering policies, creating local users or configuring LDAP for AD users, backup and restore of settings, creating address rules and other connectivity settings. I also manage ESXI and vCenter which includes creating virtual machines, P2V, VM migration, ESXi updates and upgrades. I also manage HP, Dell, IBM SAN which includes creating LUN and allocating space, mapping LUN’s to the target, expending space. I also manage the internal infrastructure of ProVal and resolves the internal IT issues.I also manages office 365. I also manages AWS and Azure VM management.

Delhi

This is a education institute where I used to teach A+, N+, MCSE, MCSA, Security (Biometric, Motion Sensors) ,DTP, AutoCAD

Bca, Software Engineering

Activities and Societies: Making New Softwares Graduated in Computer Science.

High School, Pcm, A

Activities and Societies: Cricket Done my schooling from this school and enjoyed my study time.