Prem Bhatt Email & Phone Number

Guelph, On, Ca

Waterloo, Ontario, Canada

I am currently working on a pro-bono case for The Fitting Room, an innovative AI-driven startup in Waterloo. In my role, I conduct strategic analysis, market research, and competitive assessments to help The Fitting Room refine its go-to-market strategy and strengthen its positioning on social media. I work closely with the startup to identify opportunities for growth, streamline user experience, and craft data-driven recommendations to maximize their impact. Through this work, I’m excited to support the next wave of sustainable and tech-forward innovation in fashion.

Guelph, Ontario, Canada

- Evaluated 50+ clothing suppliers, engaged with 20 of the manufacturers, and selected the top provider for a high-quality hoodie and embroidery relative to cost, leading to positive feedback and repeat purchases. - Developed a detailed monthly marketing schedule using Notion, and created and posted high-quality photo and video content optimized for customer engagement and education, resulting in a 33% increase in followers. - Analyzed apparel market trends to implement branded poly mailers, thank you cards, and stickers, elevating the customer unboxing experience and ensuring increased satisfaction and positive reviews.- Researched and optimized Shopify website functionality and readability by simplifying text, modernizing home page aesthetics, and adding widget shortcuts, significantly improving average customer session duration.

Guelph, Ontario, Canada

- Mentored and instructed a large and diverse group of students in various workouts and kata, facilitating their achievement of fitness objectives and rapid progression in belt ranks.- Adapted to COVID-19 lockdown regulations by proactively conceptualizing and implementing an innovative online curriculum, ensuring uninterrupted student engagement and well-being.

Guelph, Ontario, Canada

- Initiated an end-to-end customer service experience by creating a feedback loop for constant improvement and enforcing quality standards, ultimately establishing strong brand loyalty and a recurring customer base.- Collaborated with adept coordination and teamwork while short-staffed to meet high customer demand and rush; efforts led to zero customer complaints and an elevated customer experience.

Guelph, Ontario, Canada

- Conducted extensive customer segment research to develop an effective marketing plan and sales strategy, utilization of the action plan led to a 40% increase in sales conversion and profit of over $2000 in 1.5 months.- Mitigated unforeseen car detailing challenges by taking initiative and delivering customer-centric solutions, resulting in heightened customer satisfaction, numerous 5-star reviews, and customer referrals.

Bachelor Of Business Administration - Bba, Business Administration

9-12

Bachelor Of Business Administration - Bba, Business Administration And Management, General