Premjith P

Premjith P Email and Phone Number

working as an Investigation specialist @ Amazon
seattle, washington, united states
Premjith P's Location
Bengaluru, Karnataka, India, India
About Premjith P

I am an experienced HR Operations Associate with a proven track record of 4 years in the field. I am actively seeking a challenging position as a Team Lead, Senior Associate, or Assistant Manager in your esteemed organization. With a strong drive for success and ambition, I consistently provide timely and accurate advice, guidance, support, and training to team members and individuals. My ability to work effectively with minimal supervision while leading a team of 12 or more has allowed me to excel in my previous roles. My excellent management skills also enable me to improve best practices, organize my time effectively, and adhere to crucial business metrics. By leveraging my superior communication skills, I can enhance an organization's overall strategic plan and direction.Throughout my career, I have garnered a range of impressive achievements. I have received three accolades from stakeholders for enhancing the employee experience and delivering exceptional results. Furthermore, as part of a transition team, I successfully trained nearly 30 individuals, including manager team leads from the CTK team. In addition to this, I have conducted training sessions for over 40 team members, new hires, managers, and leaders. These experiences have equipped me with a comprehensive understanding of effective training methodologies and the ability to adapt my approach to different audiences. Moreover, I am proud to have received a peer recognition award and nine accolades from my team, highlighting my dedication and commitment to excellence.In my previous roles, I have demonstrated my ability to address and resolve complex escalations, including PRT, RCA, and COE issues. By successfully handling over 35 escalations, I contributed to generating six or more process improvement solutions. Additionally, I have been entrusted as the primary point of contact for stakeholders, enabling me to address and resolve their business concerns effectively. My strong problem-solving skills, attention to detail, and commitment to finding innovative solutions have consistently earned colleagues' and stakeholders' trust and confidence. My experience, skills, and achievements make me an ideal candidate for a leadership role within your organization. If you are looking for a driven and dedicated HR professional who can lead teams to success and contribute to organizational growth, I invite you to contact me at preman.rules.768@gmail.com. Let's connect and discuss how I can add value to your organization!

Premjith P's Current Company Details
Amazon

Amazon

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working as an Investigation specialist
seattle, washington, united states
Website:
amazon.com
Employees:
500669
Premjith P Work Experience Details
  • Amazon
    Investigation Specialist
    Amazon Oct 2023 - Present
    Bengaluru, Karnataka, India
     Assist with deep dive and root cause resolution for FBA Merchant and seller reimbursement requests. Evaluate research requests from FBA Sellers for lost and damaged inventory in a contact center environment. Consistently improving Seller experience Conducting investigations into suspected policy violations or fraudulent activities related to FBA sellers. Analyzing data and evidence to identify potential violations of Amazon's policies and terms of service. Collaborating with internal teams, such as Seller Performance or Risk Management, to escalate and resolve cases. Communicating with sellers to gather additional information or provide updates on investigations. Documenting findings and preparing reports on investigation outcomes. Developing and implementing strategies to mitigate risks and prevent future violations. Staying updated on Amazon's policies, procedures, and industry trends to ensure compliance and effectiveness in investigations. Participating in training sessions and knowledge sharing to enhance investigation skills and techniques.
  • Amazon
    Human Resources Assistant
    Amazon May 2022 - Oct 2023
    Bengaluru, Karnataka, India
     Documented work processes, project initiation, production and updates to assist creation of change managementand HR policies. Detected and resolved data quality issues and discrepancies to ensure integrity and quality control. Gathered inputsto prepare weekly payroll data for processing by the payroll coordinator. Managed payroll, accrualsfor temporary, hourly, and salaried employees. Verified and submitted timekeeping information for accurate and efficient payroll processing. Investigated payroll variances and employee claims, resolving discrepancies and balancing financial records through tickets. Calculated overtime, vacation, sick hours, leaves to provide accurate data for payroll processing and entered it intothe employee’s timecards (Time and attendance). Managed payroll data entry and processing for employeesto comply with predetermined company policies. Identified employee errors and utilized audit tools to effectively resolve payroll discrepancies with a 98% successrate. Prepared supporting meeting materials, coordinated schedules, and sent Outlook invites. Scheduled senior stakeholder meetings. Prepared and managed internal documentation to meet SLAs (Service Level Agreements) and quality standards. Developed and implemented performance improvement strategies and plans to promote continuous improvement. Worked with specific production team members to rectify issues and maintain high-quality final service. Coordinated with team members internally to drive quality and meet SLAs on all deliverables. Managed employee cases and processed terminations for policy breaches. Provided training and assigning work to teammates. Worked on Process Improvement initiatives.
  • Sutherland
    Associate
    Sutherland Aug 2020 - May 2022
    Ernakulam, Kerala, India
    • The HR Operations - Associate will be responsible for maintaining a successful entry of data verification and entry into HRIS and LOAA systems, timekeeping systems, and payroll and pay information from our third-party administrators (TPAs). • Training and mentoring teammates for multiple skillsets. • UK Payroll processing • Auditing the transactions to maintain the quality percentage for team. • Work assignment to teammates for multiple skillsets. • Reorganization for error free work • Appreciations and accolades from teammates, manager, leads

Premjith P Education Details

Frequently Asked Questions about Premjith P

What company does Premjith P work for?

Premjith P works for Amazon

What is Premjith P's role at the current company?

Premjith P's current role is working as an Investigation specialist.

What schools did Premjith P attend?

Premjith P attended University Of Kerala.

Who are Premjith P's colleagues?

Premjith P's colleagues are Ankita Thakur, Sham Sunder, Kevin Alvarado, Alessandro Mangini, Joaquín Coronado Puma, Diksha Pandita, Reidokdang Dokdang.

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