During my internship, I played a key role in driving growth and operational efficiency. I developed and implemented pricing strategies, spearheaded market research and expansion plans, and led a SALES TEAM. Additionally, I utilized digital marketing to increase brand awareness, managed daily operations, and facilitated employee training. I also streamlined workflows by implementing a CRM system and leveraging AI solutions. Finally, I established Trello and Slack to improve task management and communication.

During my internship, I contributed to the brand identity by developing logos, slogans, website elements, and graphics. Additionally, I focused on sustainable practices by researching and recommending sun-drying as a low-cost and healthy alternative, as well as sourcing cost-effective production solutions for packaging and equipment. This approach helped to establish a brand image that is both innovative and environmentally conscious.

In my internship, I gained valuable experience in understanding customer needs and improving brand experiences. I conducted market research through mystery shopping, providing clients with insights into competitor offerings and customer service interactions. I also played a key role in data analysis, maintaining accurate records and extracting insights from marketing surveys and customer feedback. Additionally, I helped identify areas for improvement in customer service by conducting service tests and trials.