Senior Software Engineer
Current- Created sharable web components for Chat which making it easy for Customers to reach Doctors, nurses or tech-support.
- Customers include Apple, Qualcomm, Disney, Fedex with each independent theme and i18n.
- Metadata Analytic about the conversation (wait time to agent, conversation length,category, etc)
- Lead team to migrate legacy - costestimation tool for health insurance to using modern Framework and cloud Infra.
- Introduced multiple coding standards for Infrastructure as code with in the company.
- Created multiple GitHub actions to support automatic build and deployment CI/CD.