Part of India Application Management team responsible for overall ownership and management of all 21 India applications of Bank of America Merrill Lynch (BANA) now known as BofA Securities. Strong knowledge of the banking domain with technical delivery and project management skills along with work experience as a Technical Delivery/ Application Manager. Managed end-to-end as Application Manager/ Risk Lead for India applications and demonstrated good governance to meet exacting timescales necessary to comply with project delivery requirements.

Part of India Application Management team responsible for overall ownership and end-to-end management of all 21 India applications of BofA Securities / Bank of America Merrill Lynch (BANA).Strong knowledge of the banking domain with technical delivery and project management skills along with work experience as a Technical Delivery/ Application Manager. Managed end-to-end as Application Manager/ Risk Lead for India applications and demonstrated good governance to meet exacting timescales necessary to comply with project delivery requirements.

As Practice Manager leading the IBM Technology Solutions division in the Insurance domain. Managed and provided critical technical support for applications developed using IBM AS400 & Microsoft technologies. Efficiently handled complete end-to-end development and testing of AS/400, Rate Change, Quick Quote, REST APIs, Majesco, and Insurance applications. Assumed a lead role in the development and execution of Technology practices and Insurance function's agenda including the professional development of the Insurance team.

As Consultant helped clients in Requirements Elicitation, Project RFP preparation, SOW creation, Systems Analysis, Software QA testing and training needs.

Managed the Initiative and Base support programs in India for the CS&OT group. Part of the technology team that provide critical support to Consumer Operations and Home Loans lines of business. Provided direction and guidance on all aspects of software engineering. Subject Matter Expert (SME) on Foreclosure & Bankruptcy processes and applications like Bankruptcy Automated Processing System (BAPS). Worked effectively with cross-functional design teams to create software solutions that elevated client side experience and significantly improved overall functionality and performance. Part of Centralized Application Governance Team responsible for process improvement, driving efficiency and project health improvements scorecard for projects in the CS&OT group.

Managed various initiative and enhancement projects for the Mortgage Technology division, Bank of America. Co-ordinated with Technical Project Solutions Consultants (TPSC) in integrating technical processes throughout the Project Life Cycle and for successful project implementation. Managed the base change requests, delivering on an average 8-12 enhancement projects on a monthly release cycle. Responsible for leading an effort in prioritizing business requirements based on the business needs, defining the scope of the requirements, estimating the analysis and testing effort. Performed functional analysis and research for various projects.

ASSIST is an integrated solution designed to deliver precise, dynamic control of critical business and financial data. Worked closely with project stakeholders to understand their needs and priorities. Successfully transformed complex customer problems into a technology solution. Involved in coding, debugging and testing of the RPG programs. Responsible for tracking and reporting of AS/400 system operations, AS/400 resource utilization, AS/400 logs, EOD and EOW jobs and system messages.

Performed a key role in maintaining and supporting systems for the investment banking operations group. Transitioned the legacy applications to a newer platform which improved performance. Led teams in designing, development and implementation of complex systems. Provided technical support for Core Score, Payments, ISAP NT Applications and EAI services for core investment-banking system. Involved in estimation, planning of efforts, coding and debugging of RPG programs. Managed AS/400 system operations, track AS/400 resource utilization, AS/400 system messages, monitor AS/400 logs and perform troubleshooting.

Client: 7-Eleven, USA Went onsite to U.S.A. Successfully completed the system study and training on the I.T systems of 7-Eleven, U.S.A. Contributed towards moving the work offshore and successfully trained offshore users in the operation of the new system. Interacted with customer to gain an understanding of the business environment, technical context and organization strategic direction. Participated in business and technical information technology solution implementations, upgrades and enhancements. Attend to production issues in a timely manner and resolving them. Remote Server Administration of Inbound and Outbound Remote ware Servers. Troubleshoot all failures in the inbound and outbound servers – this includes any failures in the session log and server log. Opening tickets with ACS and EHD for follow up. Monitoring jobs that run in the V.Com environment and perform wellness checks periodically. Open tickets in Vantive on all failures in the V.Com environment. Prepare system documentation and reports. Reports include E2E Morning Report, M01 Backlog Report, ISP Backlog Report, Fault Tolerant Report, Software Distribution Report and Critical POS Failure Report.