Experienced System Owner and Associate Manager with over 11 years of expertise in designing, developing, and managing applications across multiple industries, with 8+ years focused on LIMS in the Life Sciences domain. Proven track record in delivering complex projects, leading teams, and maintaining strong client relationships.Specialized in implementing GxP systems, ensuring availability, data security, and maintaining validated states. Skilled in strategic planning, roadmap development, and aligning business vision with team execution. Proficient in agile product delivery, SLA management, vendor oversight, and incident management to drive operational excellence.Key Achievements: • Led the digital transformation of manual processes to efficient workflows using tools like ServiceNow and DocuSign, adhering to 21 CFR Part 11 guidelines. • Successfully implemented a centralized knowledge base, ITSM frameworks, and ServiceNow solutions to improve service delivery and streamline operations. • Spearheaded the coordination and management of cross-functional teams, fostering a collaborative work environment and enabling team growth. • Designed and developed Crystal Reports for LIMS applications, enabling efficient data analysis and reporting.Core Competencies: • GxP Compliance • Agile Scrum • Product Ownership • Stakeholder Engagement • Service Delivery Management • Vendor Management • Leadership and Team DevelopmentCommitted to driving customer satisfaction and continuous improvement while delivering innovative solutions for regulated environments.