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Bengaluru, Ka, In

— Designed and developed an end-to-end claim processing system, saving $18,000 annually by eliminating external CRM reliance with RBAC, rule engine for status workflow, and advanced dashboards— Built a high-performance event scheduling microservice handling 4,000+ daily events, automating multichannel communications with configurable intervals and exponential backoff retries— Deployed a self-managed Elasticsearch cluster on in-house servers to support real-time distributed tracing and logging for microservices using APM— Created API documentation for various microservices using the OpenAPI specification, resulting in 30% faster onboarding of new developers and a 25% reduction in API-related support queries

— Developed a scalable document management system, processing 2M+ documents and managing 3+ TB of storage, improving document storage and retrieval across the organization— Built an in-house URL shortener microservice that shortened 500K+ URLs with customizable expiration, resulting in annual savings of $1,500 by eliminating third-party subscriptions— Developed REST APIs to digitalize the claim filing process, automating 85% of manual tasks, which led to a substantial reduction in customer effort and operational costs for 5,000+ monthly claim submissions— Built a real-time claim tracker system that enables employers to manage claims with greater efficiency, resulting in a 75% reduction in claim retrieval time through comprehensive search and filter options— Reduced hospitalization assistance ticket creation failure rate from 10% to 0.1% by migrating to a serverless architecture and utilizing retry mechanisms with a dead-letter queue