Prem Soni Email & Phone Number

New Delhi, Dl, In

Gurugram, Haryana, India

Responsible for overseeing the comprehensive IT operations and infrastructure management of all cinemas in the Northern region of India.1. Leading incident response, post-incident analyses and security testing across platforms.2. Keeping updated on security trends and protocols, conducting system audits and collaborating across departments.3. Negotiating with vendors for secure products/services, reviewing procedures for information lifecycle security.4. Escalation point for IT issues, analyzing performance reports and IT software/hardware troubleshooting.5. Server builds, network maintenance/upgrades, system setup/updates and backup monitoring.6. Handling complaints resolution, assets tracking, Outlook/Thunderbird mail client setup, VPN, SQL and .NET.7. Managing Microsoft Outlook, printer/network issues, antivirus server monitoring and password resets.8. Supporting local servers (CCTV, ADC, Mail Server, DNS, Firewall) and user/DB backup management.9. Coordinating with ISPs, hardware vendors and desktop support teams.10. Technical support for mail clients like MS-Office, Thunderbird, etc.11. Managed 60+ cinema properties, end-to-end project management, IT budgeting, procurement and initiatives.12. Proficient in Windows Server management, audits, policy management, compliance and asset inventory.13. Provided LAN/WAN network management, software licensing compliance, backups and technical team training.14. Managed IT supplies, regional help desk support, crisis management and user feedback gathering.

Bachelor Of Arts (B.A.)

10+2, Commerce