Prentice E. Corum Email & Phone Number

Chicago, Illinois, United States

-oversees patient care during check-in and check-out processes while providing PSAs with accessible resources and support to optimize the patient experience and retain relationships -responsible for training new PSAs and providing ongoing training and education to staff regarding operations, patient care, product knowledge, communication, and spa upkeep-manages all aspects of inventory- counts, restocks, and orders retail, backbar, consumables, spa and staff needs, and any other necessary purchases-maintains upkeep of spa equipment and is self-sufficient in inspecting, diagnosing, and resolving a range of hardware and mechanical issues and coordinates external maintenance support when needed-communicates effectively with immediate staff and across locations and departments regarding operations, promotions, patient support, and updates via appropriate channels, newsletters, and in-spa communication -supports Spa Manager in any way needed including LP and SpaDerma-wide communication, PSA management and guidance, schedule coordination, device and building maintenance, and any task management needs support with

Chicago, Illinois, United States

-collaborated with other Leads to oversee and implement store operations-monitored and interpreted business analytics in order to gain insight on in-store opportunities to exceed company directed goals, grow KPIs, and contribute to the overall success of Sephora and its brand -coordinated with brand representatives and external partners to bring valuable education and awareness to staff in order to share that knowledge with clients -planned and executed multiple brand events in order to support sales goals and bring product awareness, education, and community to participants -worked with and guided staff on how to foster an inclusive environment that allowed clients to feel welcomed and supported throughout the entire experience -oversaw and implemented the training of all new hires and ongoing development of active staff

Louisville, Kentucky Area

• Developed and executed a social media strategy for a large company-sponsored event• Coordinated Social Media posts via Hootsuite to maximize content impact• Raised brand awareness and metrics on the company's social media platforms• Attended inter-departmental meetings to coordinate marketing efforts within the company

Shepherdsville, Kentucky

• Efficiently worked with a team of planners, photographers, and stylists in a high volume, fastpaced, studio environment.• Consistently created orders to transfer product from our warehouse to KY and NY studios forproduct photo shoots.• Proactively answered emails about photo shoot inquiries and product locations.• Assisted photographers and stylists by prepping product to guarantee a smooth photo shootprocess.

Muncie, Indiana

• Arranged meetings between Residence Hall Directors and Residents.• Effectively scheduled and managed both Hall Director’s calendars.• Assisted Residents with any issues that may arise.• Provided students with information pertaining to anything in the hall and on campus.

Louisville, Kentucky

• Worked as a Prestige Beauty Advisor doing consultative sales at a high volume beauty store.• Trained in three positions including Prestige Beauty Advisor, customer service, and cashier.• Effectively communicated with guests to sell items while also giving them information about theproducts and possible add ons.• Gained efficiency at the register to provide a quick checkout for guests, and flexibility to moveto any position on the floor when needed.

Scottsburg, In

• Provided customers with an excellent dining experience and quality service.• Communicated effectively with a broad spectrum of guest to create the best dining experiencepossible.• Coordinated with co-workers to ensure that customers received quality service and satisfaction• Worked in a hectic environment while still remaining calm and on task.

Shepardsville, Ky

• Verified that all merchandise was in perfect condition before packing. • Ensured proper packaging for outbound orders to customers. • Worked in a hectic environment while still remaining calm and on task.