Prerna Kumar Email & Phone Number

Noida, Uttar Pradesh, India

As a CS Associate(DP) TCD At AmazonDevelopment Centre India Pvt. Ltd., I played a key role in providing exceptional customer service and support. I utilized my effective communication and organizational skills to address customer inquiries and ensure customer satisfaction.Collaborated with team members to ensure smooth operations and exceed customer expectations. Greeted customers in a friendly and professional manner. Handled customer complaints calmly and professionally, resolving customer issues in a timely manner. Processed transactions accurately and efficiently, ensuring that all transactions were completed within the established timeframe. Maintained customer satisfaction with forward thinking strategies focused on addressing customer needs and resolving concerns. Helped large volume of customers every day with positive attitude and focus on customer satisfaction. Exhibited high energy and professionalism when dealing with clients and staff. Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.