Who is Prerona S.? Overview
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Quick answer
Prerona S. is listed as Associate Director - Customer Success at Klaar, based in South Delhi, Delhi, India. AeroLeads shows a matched LinkedIn profile for Prerona S..
Prerona S. previously worked as Senior Customer Success Manager at Klaar and Community Member at The Talent Deck. Prerona S. holds Bachelor Of Arts (B.A.), History from Presidency University, Kolkata.
Company email context
Email format at Klaar
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Klaar
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Profile bio
About Prerona S.
People professional, Community and Customer Exp, and Program Manager. Want to talk about Org culture building, DEI, Org policies, Performance Management, L&D, Event Management, or building strategies to create a productive environment? Feel free to send me a connection request!
Listed skills include Customer Presentations, Concept Ideation, Publicity, Public Relations, and 25 others.
Current workplace
Prerona S.'s current company
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15 roles
Prerona S. work experience
A career timeline built from the work history available for this profile.
Senior Customer Success Manager
Program Management (Performance and Mentoring), Product Implementation, Customer Success — and wearing multiple hats to build the product and culture.
Community Member
Mentor
Community Member
Founding Member
'Umeed Project' has pledged to donate 500 BiPAP Ventilators for the Oxygen crisis in Delhi. Help Delhi breathe and survive! It is run by a Delhi based registered NGO - Project Umeed Welfare Foundation which has worked on the ground since the first wave of Covid hit Delhi NCR. Till date, Umeed Project has provided continuous food and Covid-19 essential relief to more than 9,00,000 people across 43 locations in Delhi, UP, Rajasthan and NCT with 4,50,000 cooked meals and dry ration & essentials kit to more than 43,000 families.
Senior People Success Manager
Senior People Success Manager at SquadStack — building culture and people-first policies in a hybrid world.
Apr 2022 - Sep 2023
Community Manager
Internal community manager responsible for handling internal people management and processes along with internal communication, onboarding, learning & development, and engagement strategy.Launched and executed the Offer-to-closure program to retain 100% of candidates offered a role through extensive engagement programs and a holistic onboarding program.
Nov 2020 - Apr 2022
Community Manager
Only Community manager from India in the team handling engagement services for students enrolling on the B2C end. Carried out end to end conceptualization of experiments and engagement programs, including the development of roadmaps, GANTT charts, content, and design.Relaunched a legacy Community Program based on Social Capital Theory to reactivate the baseline experience and cracked a 28% relative growth in engagement, an 88% relative lift in adoption, and an 87% relative lift on MAUs within a month of launch. Launched and executed 3 A/B experiments to test for Community Impact amongst active users and visitors and reached a 15% engagement rate by implementing and owning content strategy and campaigns to activate inactive users.
Jan 2020 - Oct 2020
Senior Community Manager
Forging a community experience amongst clients with a shared experience and/or skill set. Strategizing for community engagement. In charge of creative communication and content creation in the business unit. Leading the Facebook Partnership from the zone.Ideating, curating and implementing networking events, L&D workshops.Invoice generation and accurate delivery of invoices, along with coordinating with the Finance department for accuracy of invoices.Partnering with the Sales & Marketing team to deliver strategic community partnerships for brand awareness and lead generation. Nurturing and converting the potential leads. Ensuring high quality in program identification and connections to enable resident member business growth.
Nov 2018 - Jan 2020
Student Admission Manager - Digital
Taking care of sales and lead generation, along with creating content. Taking care of counseling and success of student admissions.
Mar 2018 - Nov 2018
Mar 2015 - Feb 2018
Actor And Theatre Instructor
Theatrecian
Actor. Publicity Advisor.
Nov 2010 - Feb 2015
Theatre Instructor
The Bss School
Feb 2013 - Sep 2013
Corporate Trainer
Feb 2012 - Jul 2012
2 education records
Prerona S. education
Bachelor Of Arts (B.A.), History
Higher Secondary, Humanities/Humanistic Studies
Ballygunge Shiksha Sadan
FAQ
Frequently asked questions about Prerona S.
Quick answers generated from the profile data available on this page.
What company does Prerona S. work for?
Prerona S. works for Klaar.
What is Prerona S.'s role at Klaar?
Prerona S. is listed as Associate Director - Customer Success at Klaar.
Where is Prerona S. based?
Prerona S. is based in South Delhi, Delhi, India while working with Klaar.
What companies has Prerona S. worked for?
Prerona S. has worked for Klaar, The Talent Deck, The Shape Of Work, Umeed Project, and Squadstack.
How can I contact Prerona S.?
You can use AeroLeads to view verified contact signals for Prerona S. at Klaar, including work email, phone, and LinkedIn data when available.
What schools did Prerona S. attend?
Prerona S. holds Bachelor Of Arts (B.A.), History from Presidency University, Kolkata.
What skills is Prerona S. known for?
Prerona S. is listed with skills including Customer Presentations, Concept Ideation, Publicity, Public Relations, Training And Development, Career Counseling, Student Counseling, and Acting.
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