Prescilla Pearson Email and Phone Number
With over two years of experience as a Business Manager at RTC Group Australia, I have developed and honed my skills in problem solving, customer service management, and communication. I have successfully managed multiple projects and contracts, delivering high-quality results and exceeding client expectations.In September 2023, I created PJP Virtual Admin, where I oversee the daily operations and strategic direction of the company. I also work as a Project Manager at Oomiak, a leading refrigeration specialist, where I coordinate and execute complex and challenging projects. I am passionate about providing excellent service and solutions to my customers, and I enjoy working with diverse and talented teams. My goal is to leverage my business and customer service expertise to create value and impact in both of my roles.
Virtual Trade Management
View- Website:
- pjpvirtualadmin.com.au
- Employees:
- 2
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Managing DirectorVirtual Trade ManagementAdelaide, Sa, Au
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Managing DirectorPjp Virtual Admin Sep 2023 - PresentAdelaide, South Australia, Australia -
Project ManagerOomiak - The Refrigeration Specialists Sep 2023 - Sep 2024South Australia, Australia -
Business Manager SaRtc Group Australia Jul 2021 - Sep 2023 -
Business Support LeadRtc Group Australia Mar 2021 - Jul 2021
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Client Liaison OfficerLake Maintenance Jun 2019 - Mar 2021Managing urgent maintenance escalations for properties managed by Housing SA. -
Specialist Consultant Community LiasonOrigin Energy Jun 2018 - Jun 2019Adelaide, Australia -
High Risk Complaints ManagerTelstra May 2017 - Aug 2017Seconded for approximately 12 weeks to the High Risk Complaints team within Telstra. -
Complex Complaints ManagerTelstra May 2014 - May 2017I currently work as a Complex Complaints Manager, assisting with complex complaints including complaints raised via the Telecommunications Industry Ombudsman.
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2Ic For The Adelaide Complex Complaints TeamTelstra Apr 2014 - Oct 2014I am currently in the 2IC team for CRG. This means that I assist my Team Leader for the Adelaide Complex Complaints team in both coaching and also management of Aged and Complex complaints. The program also means that I am studying other Leadership skills such as People management. This is a 3- month program.
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Employee Complaints ManagerTelstra Jul 2013 - Apr 2014I previously worked in the Telstra Employee Referred (TER) Complaints department based in Adelaide. I would be responsible for managing complaints for Consumers raised by Telstra Employees whether the complaint be for themselves or their friends and family members.
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Customer First ChampionTelstra Mar 2012 - Jul 2013I would take inbound sales call traffic for consumer customers. Our number was listed on the Telstra website and I would help customers activate new services, move or assist with billing inquiries. I also worked in Telstra Smart Community (TSC) which specialises in Fibre to the Premises internet and phone line connections.
Prescilla Pearson Education Details
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Criminal Justice
Frequently Asked Questions about Prescilla Pearson
What company does Prescilla Pearson work for?
Prescilla Pearson works for Virtual Trade Management
What is Prescilla Pearson's role at the current company?
Prescilla Pearson's current role is Managing Director.
What schools did Prescilla Pearson attend?
Prescilla Pearson attended University Of South Australia.
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