Patrick Prescott Email & Phone Number

Holliston, MA

Holliston, MA

Burlington, MA

• Provide first line IT support to an environmental and engineering corporation of 600+ employees and 22 offices nationwide.
• Primary responsible party for preparing and shipping computer equipment for new employees
• Support areas include Active Directory, PC repair, imaging and deployment, mobile devices, Microsoft Office, and various technical software.

Pleasantville, NY

• Provided IT support to the professors and staff of the school of computer science, including computer upgrades, printer repair, lab maintenance, research environments, and supporting video conference systems.

Worldwide

• Traveled with international audit teams to Minneapolis, Minnesota, Hong Kong, and Tokyo, Japan to assess risk of IT systems and processes relating to financial loss, data exposure, and impact of reputation on IBM and.
• Audited areas including VMware ESXi, Windows Servers, and physical security of data centers and media storage
• Audit reports were sent to the General Auditor and the Audit Committee for IBM

Burlington, MA

• Co-managed the imaging and deployment of 170+ machines that replaced leased equipment. We were commended not only for completing the project on time but also in doing so with minimal disruption to the business.
• Received positive feedback from employees whom we worked with on the project, existing IT staff and corporate management

Pleasantville, NY

Assisted students with their studies in introductory computer classes including the areas of HTML, CSS, Excel, and Alice

Pleasantville, NY

• Installed, maintained, and upgraded Faculty, Staff, and Student computers and printers.
• Performed Dell warranty repairs for the University

Holliston, MA

• Was the sole source of IT support to the company’s corporate office
• Responsible for quoting, installing, and managing a 4-office VOIP phone system serving 35 users in 13 states
• Recovered over $150,000 worth of leased medical equipment

Westborough, MA

Sold and repaired computers and accessories as well as assisted customers throughout the corporate store

Moderator and community figure for enterprise-level technology business-to-business and internet expert social networks

Bachelor Of Science (B.S.), Information Systems

Activities and Societies: President - Westchester Computer Society

Information Technology

Activities and Societies: FIRST Robotics Competition - Team 61