• Provided exceptional over-the-phone and in-person customer service. • Deescalated customer problems professionally and in a pleasant manner. • Demonstrated a high level of interpersonal skills.

• Engaged in marketing campaigns for clinical practice.• Performed secretarial duties, data entry, and communicating relevant campaign updates.

- Primary responsibilities included greeting guests, assigning tables, managing team workflow, and significant guest queues during busy hours. - Built strong guest & work relationships.- Skillfully addressed guests' service needs.- Effectively coached new members in all job responsibility - Scheduled reservations and meticulously large guest crowds - Successfully resolved guest issues and complaints- Answered calls; accepted and confirmed reservations

• Designed posters & documents to promote fundraising events. • Actively participating in weekly meetings to better improve the organization.• Handled cash & online transactions• Communicated effectively to new & old customers, building client relations