Jessica Litwin

Jessica Litwin Email and Phone Number

Senior Systems Engineer @ Sauce Labs
West Palm Beach, FL, US
Jessica Litwin's Location
West Palm Beach, Florida, United States, United States
Jessica Litwin's Contact Details

Jessica Litwin work email

Jessica Litwin personal email

n/a
About Jessica Litwin

With extensive experience in UNIX Systems Administration and Software Development, my talent is a unique value to innovative organizations seeking to streamline workflow, save time, and exceed industry milestones.

Jessica Litwin's Current Company Details
Sauce Labs

Sauce Labs

View
Senior Systems Engineer
West Palm Beach, FL, US
Website:
saucelabs.com
Employees:
303
Jessica Litwin Work Experience Details
  • Sauce Labs
    Sauce Labs
    West Palm Beach, Fl, Us
    View
  • Sauce Labs
    Senior Systems Engineer
    Sauce Labs Jul 2017 - Present
    San Francisco, California, Us
    View
  • Ntt America
    Unix Systems Administrator I
    Ntt America Sep 2011 - Dec 2016
    London, United Kingdom , Gb
    Monitored system performance and provided support for unresolved customer issues for NTTA, a global telecommunications and data management company. Administered end-to-end server administration in a large scale, multi-site, mixed architecture environment with various *NIX operating systems including CentOS/RHEL, Solaris, FreeBSD, and IRIX. Operated remote hands internationally to quickly diagnose and recover hardware failures. Distributed periodic QA processed code releases. Created and updated documentation to streamline processes.● Designed, tested, and regularly enhanced requests to a set of userspace scripts written in Perl 5 which replaced several existing aged automation processes, increasing usability and reducing wait times by 80%.● Drafted numerous scripts in Perl and various shell languages to allow quicker gathering of platform metrics, resulting in subsequent audits taking 50-75% less time.
    View
  • Ntt America
    Product Service Administrator
    Ntt America Apr 2011 - Sep 2011
    London, United Kingdom , Gb
    Responsible for handling telephone and e-mail tickets from VIP customers in a first call resolution environment. Monitored system performance and provided support for unresolved single-customer and multi-customer issues as they were escalated from the Network Control Center. Augmented and assisted the UNIX Systems Administration team with investigation and resolution of single-customer, multi-customer, and server-wide issues.
    View
  • Ntt America
    Technical Support Ii
    Ntt America Jul 2009 - Apr 2011
    London, United Kingdom , Gb
    Responsible for handling tickets from lower-tier support as well as handle escalated tickets or calls from customers. Acted as liaison to other departments to resolve Operations or other nontechnical issues that could not be solved at tier 2 level. Responsible for creating and maintaining training documentation where required as well as providing training to small (15-20) groups of people at a time. Performed on-call duties as required.
    View
  • Ntt America
    Senior Support Associate
    Ntt America Nov 2007 - Jul 2009
    London, United Kingdom , Gb
    Responsible for primary support with a twelve-person team including first-touch resolution of issues not correctable at the lower support levels; creating and maintaining both departmental training material on various topics relating to procedure and technical issues as well as providing training to small groups (15-30 people) at a time. Also responsible for maintaining an exhaustive knowledgebase of technical issues for use by the entire Technical Support department. Performed on-call duties as required.
    View
  • Ntt America
    Technical Support I
    Ntt America Feb 2006 - Nov 2007
    London, United Kingdom , Gb
    Provided technical support to SMB hosting customers on a variety of *nix and Windows server platforms via phone and e-mail; assisted with technical issues including but not limited to DNS, E-mail, FTP, HTML, CGI and other scripting languages, MySQL, MSSQL, and e-commerce solutions such as ShopSite and Mercantec and multimedia.
    View

Frequently Asked Questions about Jessica Litwin

What company does Jessica Litwin work for?

Jessica Litwin works for Sauce Labs

What is Jessica Litwin's role at the current company?

Jessica Litwin's current role is Senior Systems Engineer.

What is Jessica Litwin's email address?

Jessica Litwin's email address is je****@****litw.in

What is Jessica Litwin's direct phone number?

Jessica Litwin's direct phone number is +156133*****

Who are Jessica Litwin's colleagues?

Jessica Litwin's colleagues are Teudy Gonzalez, Gilda Abbasnejad, Jordan Temple, Antonia Gray, Carlos Orozco, Agnieszka Szczepańska, Konrad Dysput.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.