Preston Burris, Mba Email and Phone Number

Responsible for planning, coordinating, directing, and monitoring the Health Center's operational and financial aspects in conjunction with medical management and operations leadership.· Center has 550+ members, 2 providers and 8 direct reports, where the center generated net revenue in 2020 of 3.4 Million and 2.6mil in 2021.· Achieved YOY financial member loss ratio below 60% through collaboration of providers, cross training of teammates, approach coaching and focusing on high value metrics. · Leader in Heidis Stars Scores in company. o 2018-2021 scored 5 with insurances, which for 2020 data resulted in 121K in bonus income or 97% of potential compared to county average of 52%.

Assisted Center Administrator in all functions for a 2 Physician, 1 ARNP Primary Care office. In February 2018 was moved over to another center to fulfill center administrator duties while a permanent replacement was found.March 2018 was rotated to another open position center and worked there till April 2018.

Responsible for total coordination and processing of all patient referrals for specialty services which Follows protocols for proper authorization and processing per Medicare guidelines.Communicates with the patient/specialist office on a timely basis for all scheduling requirements including pre-admission testing.Enters all referral, hospital, outpatient, DME and other patient specialty health service authorizations .Receives consultant reports, maintains documentation, and routes to the appropriate physician promptly.Responsible for monitoring all referral reports not received and timely follow-up.

Responsible for accurately and professionally handling all front desk operations including answering phones, greeting patients, scheduling of all appointments, balancing daily collections, addressing routine inquiries, and forwarding non-routine requests to appropriate personnel.