Preston Haley work email
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As an Agile Transformation Consultant at ExxonMobil, I provide corporate, portfolio, project, program, and product teams with agile thought leadership, organizational design, and data consistency practices to maximize business value. With over 3 years of experience in leading and supporting major technological transformations, I have a proven track record of building, mobilizing, and influencing teams toward the highest standards of operations optimization and data integrity.I am passionate about delivering customized employee and customer experiences centered around the quality and efficiency of products and services. I have owned the product strategy for a suite of technical services and capabilities, implemented contract service agreements, and hosted workshops to define IT services across the enterprise. I have also facilitated the launch and transition of ITSM platforms, achieving significant reductions in staff, costs, and time. I leverage my strong communication skills, attention to detail, and ability to manage multiple projects simultaneously to foster long-lasting relationships with colleagues, clients, and stakeholders. I thrive in fast-paced, collaborative, and diverse environments.
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Career TransitionCareer BreakSpring, Tx, Us
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Agile Transformation ConsultantExxonmobil Oct 2022 - PresentUs• Providing corporate, portfolio, project, program, and product teams with agile thought leadership, organizational design, and data consistency practices to maximize business value. Assisting Portfolio teams through assorted transformations since October 2022. • Advising groups of embedded agile coaches regarding technical guardrails for delivery teams, capacity planning, effective backlog management which includes connecting epics to corporate priorities. -
Product Manager (Itom)Exxonmobil Dec 2021 - Oct 2022Us• Owned product strategy for suite of 8 technical services and 4 ServiceNow capabilities, including CMDB, Discovery, Service Mapping, and Service Graph Connectors. • Implemented fit for purpose contracted services agreement by incorporating SAFe ceremonies, roles, work input, and cost structure per feature or user story into contract. • Hosted a common service data model (CSDM) workshop defining IT services across the enterprise. Aim was driving progress toward standardized IT datasets for planners, managers, and teams by linking applications and business services to underlying IT infrastructure by 2023. -
Project Track Lead (Itom)Exxonmobil Jan 2021 - Dec 2021Us• Facilitated launch of ITSM transition team to sustain legacy BMC products and services. Crafted project goals, objectives, and strategies for transition support. • Planned headcount reduction of legacy team by retiring features of BMC platform. Achieved 78% staff reduction over 1 year period. Reduced time to delete sensitive HR data from 3 hours to 30 minutes by creating cross-functional process documentation.• Planned and achieved 80% reduction in legacy IT service offerings during switch to ServiceNow platform. -
Product Owner Ar System PlatformExxonmobil Apr 2019 - Dec 2021Us• Authored the Platform group's first working team agreement to clarify expected team behaviors and technical work refinement. • Drove a 90% reduction in the number of inaccurate ITSM tickets as co-leader of a project serving 10K IT customers and 100K business customers. -
Service Center LeadExxonmobil Sep 2017 - Apr 2019Us• Piloted establishment of new Service Desk at the company’s Houston location, including interviewing Service Desk candidates, installing and configuring the Avaya phone system, and serving as the primary IT contact for all staff relocated early. • Streamlined staff onboarding process from 3 months to 3 weeks through development of a digital training manual detailing the administrative, technical, and process requirements for all Service Center positions. • Generated a 75% reduction in ITSM-related ticket submissions, drawing on ITSM expertise. -
Programmer AnalystExxonmobil Aug 2016 - Aug 2017Us -
Service Center SpecialistExxonmobil Jun 2013 - Jul 2016Us -
Server Operations AnalystExxonmobil May 2012 - May 2013Us -
Service Center AnalystExxonmobil Apr 2009 - Apr 2012Us -
Desktop Support AnalystExxonmobil Jan 2008 - Mar 2009Us -
Chief Executive OfficerGaming Intellect Sep 2005 - Dec 2007• Owned and operated competitive video game tournaments. • Secured sponsorships and prizes from gaming companies.
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Military TrainerNorthrop Grumman Jan 2006 - Apr 2006Falls Church, Va, Us• Instructed military personnel on Advanced Command Post Platform further developing 'digital battlefield' concept. • Training included all facets of network component integration with existing command centers. -
Digital Systems EngineerMantech Jan 2005 - Jan 2006Herndon, Virginia, Us• Provided worldwide on-site technical support and assistance to military end users. Support entailed troubleshooting system hardware, software, and communications systems that support Army Battle Command System (ABCS). • Configured ABCS systems and communication network systems based on established architecture. Analyze customer needs and provide feedback to software technicians. -
Air Defense Operator Mos 14JUs Army Oct 2001 - Aug 2004Arlington, Virginia, Us• Assisted setup of air defense protection for Executive branch and senior DoD officials as member of cross-agency, government mission. • Assisted in running and maintaining networking of AMDWS, FAAD EO, and router among military elements. • Platoon Guide (leader) in basic training and AIT. Also promoted during both early training phases.
Preston Haley Skills
Preston Haley Education Details
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The Ohio State University / North Lake CollegePhilosophy
Frequently Asked Questions about Preston Haley
What company does Preston Haley work for?
Preston Haley works for Career Break
What is Preston Haley's role at the current company?
Preston Haley's current role is Career transition.
What is Preston Haley's email address?
Preston Haley's email address is pr****@****ail.com
What is Preston Haley's direct phone number?
Preston Haley's direct phone number is +181788*****
What schools did Preston Haley attend?
Preston Haley attended The Ohio State University / North Lake College.
What skills is Preston Haley known for?
Preston Haley has skills like Troubleshooting, Active Directory, Microsoft Office, Windows 7, Technical Support, Windows Server, Sharepoint, Help Desk Support, Software Documentation, System Administration, Lotus Notes, Servers.
Who are Preston Haley's colleagues?
Preston Haley's colleagues are Ashley Bennett, Bob Manthei, Colton Wells, Kelly Mason, Casey Wiese, Joshua Blanton, Henry J. Jordan Jr, Emba, Pmp.
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