Management Consultant
CurrentCredera, a global consulting firm, combines transformational consulting capabilities, deep industry knowledge, and Al and technology expertise to deliver valuable customer experiences and accelerated growth across a broad range of industries worldwide.Client Experience:Global Live Events Company: Change Strategist: • Developed and executed a comprehensive training strategy for 39 client teams (~80 members) across six migration phases• Scheduled and supported the facilitation of over 60 two-hour training sessions• Recorded gamification points, attendance, prizes, questions, and risks during live training sessions• Drafted over 80 communications, updated training rosters, and served as the SME for all training activities in support of a sister workstreamChange Analyst: • Produced five training videos on a new ERP system, covering essential manufacturing functionalities• Managed deliverable timelines for video courses, live training decks, and job aids• Developed and presented a KPI tracking strategy for live trainings, achieving client approvalLeading Global Fast-Food Brand, BA: • Recorded interview notes with key stakeholders across five markets to establish current-state understanding and drive recommendations • Owned deck creation for preliminary, mid-point, and final readouts presented to VP & director level stakeholders • Developed 10 current-state process flows documenting the reconciliation process across the five markets Publicly Traded Oil & Gas Holding Company, BA: • Provided project management on accounts receivable workstream, automating the clients sales ticket process across all sand plant sites• Facilitated successful user, ERP, and network migrations for three sand plants • Advised client project manager on Agile methodologies and PM best practices, resulting in accelerated timeline for migrations • Prepared weekly status updates for business stakeholders, including project health, key milestones, and risks & issues