Preston Herscher Email & Phone Number

Moorpark, California, United States

Westlake Village, Ca

• Defined the internal communication strategy to reach 11,000+ employees across 450+ stores and support campuses nationwide• Responsible for the effectiveness of broad scale messaging for business units including Marketing, Store Operations, HR, Legal, Payroll, IT, and more• Created internal communications team; developed operational policies and procedures and implemented consultative approach, supporting stakeholders at all levels• Partnered with Legal, HR, and Marketing on the Crisis Management team• Worked with cross-functional groups to lead change management initiatives and to socialize core values, mission statements, and executive vision• Collaborated with IT and various business units on intranet maintenance and enhancements to improve adoption and usability• Facilitated quarterly town halls (on-site and virtual)• Partnered with HR to conduct annual employee engagement survey• Facilitated employee / executive communication

Westlake Village, Ca

• Handled day-to-day drafting, editing, publishing, and delivery of communications (newsletters, emails, intranet posts, videos)• Managed high volume of communications while avoiding collisions between tactics and ensuring messaging was accurate and timely• Lead efforts to purge outdated intranet content and ensure intranet was well organized and accessible• Participated in cross-functional project work groups• Developed multimedia training content

Tacoma, Wa

• Drove overall business performance, earning 12 monthly comp sales awards• Managed personnel (onboarding, performance, corrective action, termination)• Oversaw new hire training and drove associate development; produced several new leaders• Provided effective regular feedback to team members in addition to standard performance reviews• Managed payroll budget and scheduling• Maintained merchandising standards• Freely communicated with company leadership to raise issues and offer solutions• Worked with a project team at the corporate office to design the first iteration of the in-store price comparison portal• Participated in several corporate training focus groups and project work groups

Pacific Northwest

• Executed one to one and group product and sales trainings• Administered regional sales incentive contests• Trained, enforced, and regularly evaluated merchandising standards• Created training materials• Regularly interfaced with vendors and product representatives• Provided regular phone/email support to retail associates

Greater Seattle Area