US Marine Corps Veteran of 5 years who worked as a Ground Radio Repairman and Team Leader while serving our country. Presently holds an Active Secret Clearance. Spent the last 6 years in the Radio Frequency world but always held a strong interest in the Information Technology industry and decided it was time to pursue a professional career in IT. Attended LeaderQuest, an ACI Learning Company for Information Technology and Cyber Security courses through the Computer User Support Specialist (CUSS) program. Courses included PeopleCert ITIL 4 Foundation, CompTIA A+, Network+ and Security+. Plan to secure ITIL, A+, Network+ and Security+ certifications by January 2023. Seeking entry to mid level opportunities in areas including IT Specialist, NOC Administrator, Network Engineer, SOC Analyst or Technical Support and Cyber Security Analyst.ITIL 4 FoundationsIT Infrastructure Library, Computer Literacy, PC Operating Systems Navigation, Internet Usage, IP AddressingCompTIA A+Components of Desktop PC’s, Installations & Configuring Operating Systems, Maintain & Troubleshoot of Microsoft Windows & Windows Operating Systems, Network Connections, Network Technologies, Support Laptops, Portable Computing Devices, Printers & Scanners, Support PC Security, Replace Computer Hardware, Systems ComponentsCompTIA Network+TCP/IP, LAN, WAN, VLAN, Wi-Fi, VPN, VOIP, Install, Operate, Manage, Support & Troubleshoot Corporate NetworkCompTIA Security+Identify Security Threats, Harden Internal Systems & Services, Secure Network Communications, Manage PKI’s, Enforce Organization Security Policies & Monitor Security InfrastructureActive Listening, Verbal and Written Communication, Conflict Management, Emotional Intelligence, Positive Attitude, Problem Solving, Excellent Collaboration Skills, Proficient Time Management
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Field Service TechnicianMobile Communications America Jan 2022 - Feb 2023Spartanburg, South Carolina, UsImplemented VPN tunnels on Cisco routers.Implemented and maintained firewall rules for Cisco devices.Provided time critical support to Police, Fire, and EMS dispatchers during radio communication system failures.Managed WAVE server for BNA airport.Managed and maintained all radios for BNA airport.Remotely managed virtual machines and clients at off-site locations.Provide quarterly and monthly security and vulnerability patches to dispatch consoles. -
2841 Ground Radio MaintenanceUsmc 2841 Jul 2016 - Jul 2021Maintained Cisco routers and switches, performing routine maintenance, hardware upgrades and performing any configuration changes necessary.Responsible for maintaining operational readiness of mission critical communication systems utilized by the entire organization.Collected, analyzed, and generated reports based on communication systems.Ability to present technical reports to non-technical senior management.Performed hardware maintenance and upgrades on classified laptops.
Preston Muir Education Details
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Aci LearningComputer User Support Specialist (Cuss) Program
Frequently Asked Questions about Preston Muir
What is Preston Muir's role at the current company?
Preston Muir's current role is Field Service Technician Radio Frequency | Motorola 2 way Systems | Network Admin I Active Secret Clearance |.
What schools did Preston Muir attend?
Preston Muir attended Aci Learning.
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