Technical Analyst
Current
Jul 2023 - Present
AeroLeads people directory · profile
Preston Soper Email & Phone Number
Technical Analyst
at
Apex Systems
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Technical Analyst
Location
Lexington, Kentucky, United States
Company size
Who is Preston Soper? Overview
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Quick answer
Preston Soper is listed as Technical Analyst at Apex Systems, a with 9210 employees, based in Lexington, Kentucky, United States. AeroLeads shows a matched LinkedIn profile for Preston Soper.
Preston Soper previously worked as Service Desk I Agent at Compucom and Guest Service Representative at Sleep Outfitters Usa. Preston Soper holds Project Manager Certificate, Project Management from Google.
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Email format at Apex Systems
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Apex Systems
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Profile bio
About Preston Soper
Extensive experience with end users of a company providing Technical Support. Recently graduated from Awesome Inc Web Developer Bootcamp learning Full Stack: HTML, CSS, Bootstrap, Javascript, React JS, Python, Django, Django REST and SQL Server (postgresql)
Current workplace
Preston Soper's current company
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Apex Systems
8 roles
Preston Soper work experience
A career timeline built from the work history available for this profile.
Service Desk I Agent
● Trained 7 new employees and onboarded team members onto ServiceNow, Twilio, Microsoft Teams,and Microsoft Azure in order to set up Microsoft multi-factor authentication (MFA).● Serve as the point of contact for trainees and team members while triaging clients throughout the day.● Overhauled onboarding and training materials to provide a more seamless experience with the mostup-to-date information to increase employee retention● Triage inbound calls for support, create help tickets and escalate advanced issues to team members insoftware support for user solutions● Provide basic level support for the users computers, mobile devices and applications.● Set up and service network connections, monitors and other connectivity needs for client through a fullyremote access system● Ensure clients are served quickly and correctly with an average service time call of under 5 minutes.
Oct 2020 - Jul 2023
Guest Service Representative
● Creating training and trained new team members● Served on a two person team to manage all customer service for the entire company● Recorded and approved or denied warranty requests● Scheduled deliveries and processed refunds for the company
Mar 2017 - Sep 2020
Floater Teller
Provides normal teller tasks and filling in for tellers at other branches when needed.
Jul 2016 - Jan 2017
Remote Systems Engineer
Providing general to advanced technical support to major companies such as Kentucky Bank, Laboratory Supply Company, First Security Bank and many more.
Sep 2015 - Feb 2016
Accessioner
ResponsibilitiesProcessing medical orders for clients and tracking specimen samples for the Saint Joseph Hospital.Skills UsedTyping, Organization, Detail Oriented, Communication with a team.
Dec 2014 - Jun 2015
Tier 1 Ios Chat Support
ResponsibilitiesProviding exponential Technical Support to Customers through Chat Support. Taking 2 Chats at one time.AccomplishmentsPeople skills, typing speed, ability to speak with Customers to calm them down as well as organizational and leadershipskills. Weekly incentives based on Survey Performance submitted by the Customers I assist. (Very Satisfied, SomewhatSatisfied - 100, Neutral, Somewhat Dissatisfied and Very Dissatisfied - 0) 95% for Month Of January, 92% and A over forSeptember, October and 96% for December - AprilSkills UsedPeople Skills, Typing Speed (70), patience, punctuality
Aug 2013 - Dec 2014
Administrative Assistant
The Oak Tree
General administrative and receptionist duties including; scheduling, invoicing, filing, data entry and greeting customers.Sometimes would help with deliveries and pick-up of furniture.
Jun 2009 - Aug 2013
Team & coworkers
Colleagues at Apex Systems
Other employees you can reach at apexsystemsinc.com. View company contacts for 9210 employees →
RW
Renee Walsh
Colleague at Apex SystemsPensacola, Florida, United States
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CW
Carolyn Wilt
Colleague at Apex SystemsBellevue, Washington, United States
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JM
Johann Mouton
Colleague at Apex SystemsNew Zealand
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MG
Martin Gilbert
Colleague at Apex SystemsAlma, Arkansas, United States
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KE
Kami Edm
Colleague at Apex SystemsMorocco
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SI
Sirajul Islam
Colleague at Apex SystemsDhaka, Bangladesh
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JS
Juwaria Shaban
Colleague at Apex SystemsBradford, England, United Kingdom
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ZP
Zachary Parker
Colleague at Apex SystemsTuttle, Oklahoma, United States
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TC
Tricia Colon
Colleague at Apex SystemsNewark, New Jersey, United States
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GW
Greg Whitehurst
Colleague at Apex SystemsFuquay-Varina, North Carolina, United States
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Renee Walsh
Colleague at Apex SystemsPensacola, Florida, United States
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CW
Carolyn Wilt
Colleague at Apex SystemsBellevue, Washington, United States
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JM
Johann Mouton
Colleague at Apex SystemsNew Zealand
View →
MG
Martin Gilbert
Colleague at Apex SystemsAlma, Arkansas, United States
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KE
Kami Edm
Colleague at Apex SystemsMorocco
View →
SI
Sirajul Islam
Colleague at Apex SystemsDhaka, Bangladesh
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JS
Juwaria Shaban
Colleague at Apex SystemsBradford, England, United Kingdom
View →
ZP
Zachary Parker
Colleague at Apex SystemsTuttle, Oklahoma, United States
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TC
Tricia Colon
Colleague at Apex SystemsNewark, New Jersey, United States
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GW
Greg Whitehurst
Colleague at Apex SystemsFuquay-Varina, North Carolina, United States
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2 education records
Preston Soper education
Project Manager Certificate, Project Management
Google
Certificate, Full Stack Web Development
FAQ
Frequently asked questions about Preston Soper
Quick answers generated from the profile data available on this page.
What company does Preston Soper work for?
Preston Soper works for Apex Systems.
What is Preston Soper's role at Apex Systems?
Preston Soper is listed as Technical Analyst at Apex Systems.
Where is Preston Soper based?
Preston Soper is based in Lexington, Kentucky, United States while working with Apex Systems.
What companies has Preston Soper worked for?
Preston Soper has worked for Apex Systems, Compucom, Sleep Outfitters Usa, United Bank, and Netgain Technology, Llc.
Who are Preston Soper's colleagues at Apex Systems?
Preston Soper's colleagues at Apex Systems include Renee Walsh, Carolyn Wilt, Johann Mouton, Martin Gilbert, and Kami Edm.
How can I contact Preston Soper?
You can use AeroLeads to view verified contact signals for Preston Soper at Apex Systems, including work email, phone, and LinkedIn data when available.
What schools did Preston Soper attend?
Preston Soper holds Project Manager Certificate, Project Management from Google.
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