• Develop and administer contract administration policies, systems, procedures and methods. • Provides interpretation of terms and conditions of contractual obligations. • Negotiate contract modifications, follow-up quotations, revisions, terms and conditions with vendors. • Responsible for the review and administration of long-term and/or blanket purchase contracts. • Responsible for commercial contract issues, negotiations and/or administration of licensing agreements including renewal, new business, invoicing, credit holds, receivable issues and consolidations. • Administer contracts in accordance with company and customer policies and procedures, provide interpretation and analysis of contract documents and reviews and evaluates customer requests for changes in or revisions of contracts that involve technical specifications, cost, or schedule impact on the company. • Uses skills as a seasoned, experienced professional with a full understanding of industry practices and company policies and procedures; resolves a wide range of issues.

• Noted as a skillful and reliable technicians with motivational management capabilities and strong ability to anticipate programs and implement timely solutions.• Oversaw implementation of software releases on Radio access network for the following mobility network equipment: RNC, Node B, eNode B, MSN, MGW, FGW and Metrocell consisting of the following vendor types: Ericsson Nokia and Cisco.• Served as team lead in the remote software installation and troubleshooting on varying types of equipment such as DSL and Fiber to support wireless infrastructure. Created and documented methods and procedures, test/configuration scripts prior to implementation. Led weekly and monthly call with engineers and kept management updated on the performance results.

• Focal point in management was to coordinate plans and simultaneously handled multiple projects, including customer communications and personnel services. • First to plan and direct the start-up of Gigabit Passive Optical Networks (GPON) project involving communications systems, radio-navigation, sensor systems, and network computer systems.• Supervised a team of 6 engineers to include writing of performance reviews and assigned task for project. • Installed Fiber to the Curb (FTTC), Fiber to the House (FTTH/FTTX) and Fiber to the Premise (FTTP) solutions, architecture GPON and fiber cabling.• Worked with building inspectors and contractors ensuing that everyone was on task to stay within the time-line of the project. Conducted site surveys prior to installation.• Created training programs for installation and safety of GPON project for employees to enhance the knowledge of GPON for users.• Established and distributed workload for 6 engineers to include scheduling, verifying qualifications and assigning task basked on skills and abilities.• Ensured all micro-duct fiber had the correct bend, length per turn based on policy and procedures.

• As Acting Supervisor, oversaw a staff of six-teen employees during supervisor’s personal leave of absence. Provided guidance, direction and leadership for team.• Accounted for system installation with heavy duty power equipment and small tools, running wires and cables, system testing, troubleshooting, maintained a wide variety of systems and equipment.• Reviewed service orders and trouble reports, assisting in new employee training, customer service, and handling a wide variety of special projects. • Educated customers on services, features, and functionality while providing the highest levels of customer service and support.• Verified all services functioning properly• Repaired outside plant facilities • Performed construction work such as digging holes, placing cables, air pipes, inner ducts in various type of conduit system and open excavations• Provided service for both residential and business customers, while managing a large diverse clientele• Installed and service U-verse integrated digital TV, high speed internet, and voice service

• Installed, tested and adjusted gas products, obtaining processing payments, customer service, and other related assignments.• Worked independently and as a team leader ensuring daily operations were performed in compliance with department guidelines.