Leadership• Automated Period Application Security Review process.• Converted manual project security review process to an online version providing a more timely response regarding security testing requirements and time estimates. Duties• • Prepared detail practices and procedures on technical processes related to security testing.• Educated PM, support, and IT development teams about risks and security controls.• Conduct internal and external penetration tests.• Conduct and review automated and static source code vulnerability analysis• Demonstrate knowledge of current and emerging vulnerability exploitation techniques.• Leverage commercial and open source penetration test distributions and tools to perform PASR.• Perform DAST/SAST vulnerability analysis on internal and vendor applications.

Accomplishments• 450 increase monthly in loan applications using SOA web services.• Reviewed ASP.NET/JAVA/SQL code to meet or exceeding CIS requirements.• Technical and development SME to internal and global development teams.• Build and Release Coordinator for leasing products.Leadership• Championed maintenance, emergency, and new feature releases of the loan original and vendor management systems before the Change Advisory Board.• Led on-shore and off-shore development teams in the daily activities of interpreting business requirements, writing code, unit testing, and integrating new modules into main line builds and test environments.• Led a team of developers, server, database, and storage administrators in the process of root cause analysis and discovery, and the elimination of database outages effecting off shore coding and testing.• Coach and train developers in the use of reverse proxy, browser HTTP header capture, and network level scanner software during the process of trouble shooting production issues and unit testing new code modules.• Led team of business analysts, quality analysts, and developers in the designing, coding, testing, and integration modules linking an international sales and loan origination systems.Duties• Develop, test, and deploy C#, Java, WebMethods, and ASP.NET, and PLSQL applications.• Develop, test, and deploy SOA, SOAP, and REST web services.• Review ASP.NET, JAVA, and SQL code for best practices and CIS secure coding standards.• Manage IIS, Apache, .Net, WebSphere, SQL, Oracle, Sybase for line of leasing business.• Remove security vulnerabilities in new and existing software.• Design modules integrating sales, leasing and commercial banking systems.• SME and technical resource for onshore and offshore development teams.• Create change records and attend change advisory board meetings.• Prioritize and manage project meetings with multiple deadlines and resources.

Accomplishments• 13% reduction in farm size achieved through server virtualization.• 99% up time of leasing systems realized by automated fail-over.• 70% reduction in multimillion dollar distributed systems outages through monitoring.• 500+ SSL certificates managed through Power Shell automation scripts.Leadership• Collaborated with the change management, development, and server administration teams to design and implement an automated code migration process eliminating human errors during production code migrations.• Led the process or evaluating, testing and moving COM+ applications from dedicated servers onto shared resources saving space and energy while improving documentation and lowering the cost of ownership of each application.• Participated in the interviewing, evaluation, and selection of additional web systems engineering employees.• Participated in the review and scoring and vendor performance.• Act as Project Manager for departmental initiatives.Duties• Engineer and build server environments to host financial applications.• Provide root cause analysis and first tier support on production issues.• Install, configure, and document application server and end-user software.• Design and test business continuity plans.• 24/7 on-call pager rotation one week out of every month.• Manage Windows, IIS, .Net server farm.

Accomplishments• 15-minute SLA met with documented resolution and root cause analysis.• 24/7 third tier support provided to local and offshore support teams.• 50% decrease in mean-time-to-repair statistics through better documentation.Leadership• Led collaborative effort across multiple server, business, and network teams to resolve outages, document root cause, and improve monitoring.• Prioritize and manage project meetings with multiple deadlines and resources.• Provide guidance on ITIL, RUPP, and SDLC best practices to internal development and support teams.Duties• Design highly available distributed solutions for internal lines of business.• Maintain up-to-date documents on environment and/or software changes.• Create change records for software, configuration, or end-of-life changes• Install, maintain, and upgrade application server and end-user software.• Participate in the testing of business continuity plans.• 24/7 on-call pager rotation one week out of every month.• Create detailed infrastructure diagrams for business continuity and troubleshooting.

• Provide clear and concise instruction to students related to the technologies used in business around the world.• Evaluate and report progress to students, program directors and the academic office in the following technologies: o MSDOS o Ventura Publisher o MS Office o Novell 4/5/6 o Windows 95/98/XP/2K/2K3 o Linux/SOLARIS o Java/JavaScript o BASIC o HTML o C/C++ o VB.NET o SQLo Data Communications o Logic & Program Design o System Analysis o Network Security

Accomplishments• $28,000 estimated savings deploying corporate anti-spam/anti-virus solutions.• 24×7 availability of internal/external web based applications through monitoring.• $500.00 savings moving hosted applications onto internal server farm.• 90% improvement in the search and retrieval of audit artifact using revised process.Leadership• Led the POC and implementation of software to aid the production team in identifying the root cause of production issues resulting in faster resolution times.• Designed and built R&D lab housing hardware and software to simulate existing and POC environments for the development and business analyst teams.• Advised development and business analyst teams on technology risks and advantages of operating systems, programming languages, software, and hardware.Duties• Monitor 24×7 availability of more than 20 web based applications.• Install and manage Windows and Linux operating systems.• Manage Source Safe, Star Team, and TFS (Team Foundation Server) source code repositories.• Technical SME for Assurance & Advisory Business Services support teams.• Built and manage ethernet network, DNS, hardware, and software for POC, research and development environments.• Provided 24/7 level 3 support for systems used around the world by auditors.

Accomplishments• 25% decrease in service tickets through scripting and automation.• 5.4 million dollars in revenue generated with CM policies for builds and releases.• 50% reduction of build and delivery times through build automation scripts.• Reduction in travel expenses through product verification scripts.• Manage 8 million lines of code, 12 yearly updates, and 3 product lines. Leadership• Led the design and implementation of shell scripts for automated installations for the product support team.• Led the design and implementation of shell scripts system verification of product installations for at customer sites.• Led the design and maintain of Software Configuration Management web site.• Led the research and documentation of processes to integrate NCBI BLAST into the Synergy product from all operating systems.Duties• Install and manage Windows, Solaris, Linux, IRIX, DEC, MAC operating systems.• Manage code updates, branching, tagging, and compiling of over 8 million lines of code.• Manage Sybase, ObjectStore, Oracle, Genbank and Swiss-Prot DNA databases.• Technical SME for sales, development, QA, and product/field support teams.• Create release media with product labels, product executables, and release notes.• Maintain development, QV, and sales server environments.• Install and maintain Basic Local Alignment Search Tool on internal SOLARIS, Linux, Alpha, and SGI IRIX.

Accomplishments• Demonstrated proficiency in functional, negative, regression, system integration (SIT), acceptance (UAT), load/performance, security, browser compatibility, and performance testing.• Created and deployed environment verification scripts eliminating failed product installations.Duties• Analyze system’s functional requirements and break them down into test requirements/test objectives.• Provide written and verbal daily/weekly updates of build status to QA director and senior managers.• Execute functional, negative, regression, system integration (SIT), acceptance (UAT), load/performance, security, browser compatibility, and performance testing.

Accomplishments• 33% reduction in phone/voice mail installation times with improved documentation.• 50% reduction in backup times and service interruptions through network redesign.• 24/7 monitoring and maintenance of dedicated 56K links for ticket sales and live local radio broadcasts.• Save several hundred dollars each month performing PC and printer repairs internally.Leadership• Led the redesign and rebuild of the ethernet network.• Led the implementation of MOH features of the PBX for an additional advertising venue.• Led the upgrade from DOS based systems to Microsoft Windows.• Led negotiation of local, long distance and cell phone contracts.Duties• Create and maintain accurate network and PBX diagrams.• Technical SME for Windows, Novell, HP3000, PC, terminal, and software issues.• Provide monthly update to HR director on IT/IS issues and budget projections• Manage corporate local, long distance, and cell phone contracts.• Manage all corporate email, LAN/WAN, PBX, servers, printers, and applications.• Manage IT budget, contracts, and vendors• Analyze and compare Microcall call account systems to phone company monthly bills.

Accomplishments• $100 average month savings performing PC and printer repairs internally.• 15% increase in staff productivity achieved with server and desktop upgrades.• 30% reduction in help desk calls by posting FAQs, How-To documents on intranet.Leadership• Provide education and guidance to internal staff on Windows, Novell, HP3000, PC, smart/dumb terminals systems.• Implemented dedicated communications links between Blossom Music Center and Severance Hall.Duties• Monitor and maintain Windows and Novell network servers.• Provide help desk support for Several Hall staff.• Provide capacity planning statistics• Technical support for Novell, Windows, Macintosh, HP servers, desktops, and printers.• Purchase, install and support commercial software used by internal departments.

• Prepare daily lesson plans, administer exams, and record/report student progress.• Design classroom and corporate networks• Develop attendance tracking, graduate tracking and lead tracking programs.• Evaluated and recommended classroom textbooks, overheads, test banks.• Developed new course curriculum and continuing education mini-courses.• Provided instruction and evaluation to students in the following technologies: o MSDOS o LOTUS 1.2.3 o WordPerfect o DBASE o BASIC o C/C++ o Ventura Publisher