Preston Robinson Email & Phone Number

San Diego, Ca, Us

● Provide day-to-day leadership and support all IT direct reports and interns● Collaborate with leadership, departments, and end users to ensure all their needs are being met ● IT liaison between e3, San Diego Unified School IT departments, San Diego Public Library, San Diego City IT departments ● PowerSchool administrator and advisor● System administration for all campus systems, services, databases● Repair, implement, and/or streamline processes for asset management, equipment checkout, various system, and digital signage● Clean up or replace existing systems● Construct solutions to manage and support Macintosh and Windows workstations and simplify end-user access ● Evaluating, needs assessing, purchasing, implementing, and administration of all IT technologies● Coordinate and repair of existing Cisco network infrastructure● Lead the replacement of aged network infrastructure and mobile device management systems

San Diego, California, Us

• Manage and combine into one team eleven direct reports in Arizona and California• Interview, grow, train, and evaluate Desktop & Site Support team to handle organizational needs • Provide day-to-day leadership and support to IT staff• Develop training and departmental partnerships to cross-train and build collaboration among departments and inspire personal growth opportunities in staff.• Collaborate with leadership, departments, and end users to ensure all their needs are being met • Contribute to IT Support Services and System Administration on policies, procedures, and processes.• Develop and implement a strategy to reopen sites and resources closed due to pandemic• Negotiate and manage quotes, schedules, resources, purchases, and deliveries with vendors and service providers to deliver products and services to all National University sites• Assist in the development, simplification, and improvement of solutions for the organization’s onboarding and offboarding of all staff• Support all site, event, and end-user technical needs across the organization• Analyze user request data, SLAs, and monitor operational metrics, identify trends, and hold the team accountable for key performance measures.• Assist in the development of an asset management solution for the organization.

San Diego, Ca, Us

• Monitor 300+ systems, two offices, and 125+ users across US• Establish, cultivate, and inspire a technical team to provide high-quality client-focused service• Develop and introduce leadership and vision to the IT department• Evaluating, needs assessing, purchasing, implementing, and administration of all IT technologies• Collaborate regularly with directors and project managers to understand their needs for the year and align it with the best technology and industry technical changes• Construct solutions to manage Windows, Mac OS, and Chrome OS workstations spread out across the US and simplify end-user access • Implemented and streamlined processes for asset management, short-term equipment checkouts, onboarding and off boarding of staff, ITSM, monthly reports, and IT purchasing• Decreased annual spending for IT needs by $10K per year without reducing IT needs, staff, or services • Standardized training and end-user technologies to streamline support and promote ease of use across the organization• Redesigned and strengthened organization’s overall technology usage• Negotiate deals with vendors and service providers to deliver services to San Diego and Riverside offices • Planned, developed, and coordinated changes to network infrastructure at San Diego and Riverside offices • Academy IT liaison between SDSU Research Foundation, SDSU campus IT, and HR departments• Provide monthly training nuggets to staff on various technical topics.• Provide advanced support and advice to Academy’s web, data analysts, and LMS administrators• Led and performed development, data transfer, upgrades, and purchasing of three different LMSs for two Research Foundation projects• Established and taught four annual trainings and developed job aids to ensure LMS staff are properly implementing responsibilities • Initiated work to simplify LMS procedures to promote proper data entry and reduce user errors

• Taught Technology Support Services A+ certification skills, computer networking, conflict resolution and troubleshooting • Taught students how to create industry standard websites using Dreamweaver, HTML, CSS, ASP, PHP, and a wide variety of resources and tools depending on the project • Built and developed courses and curriculum to teach students career-oriented technical skills• Assisted CCTE on standards for courses taught• Incorporated real-world applications and at least one core skill subject in every technical lesson • Promoted and inspired teamwork, problem-solving, leadership, project- and self-management in students• Created student-staffed tech support and web development teams to support the needs of several local schools and businesses • Coordinated with CCTE department to locate and sponsor student internships and validate college credits

• Provided a self-driven, student/teacher-focused, problem-solving and innovative approach to all technical tasks and projects• Managed and performed all the technical needs of the campus. This included performing all installations, maintenance, troubleshooting, purchasing, and asset management of all computing and audio/video technology• Developed and taught technical in‐services for various levels of technology users• Setup and management of four Mac OSX file servers, two PC audio, and video editing/storage servers, and one Active Directory server• System administration of student and staff databases• Envisioned and created a web-based ticketing system to manage support needs and web forms to manage the various redundant task• Revived, modernized and maintained the school website and CCTV technology• Collaborated with district staff, technicians and consultants on technical needs for the campus• Teamed up with staff in the education, advising, mentoring, and supervision of students.• (Seasonal) Worked with district IT department in the repair of district-wide technology and implementation and assets management of computing systems and servers

Master Of Science (Ms), Information Technology

Bachelor Of Arts - Ba, Liberal Studies

Associate Degree In General Education