Software Engineering Manager
CurrentAs the Software Development Manager in Field Operations at Vivint, I had the honor of working alongside the best collection of developers, QA, program managers, product managers, senior leadership and overall tech professionals I could ever ask for. While leading the engineering efforts and creating a high-performing team that always delivers, I was over the installation tech application. I had the honor of contributing to the team in the following ways (above and beyond the normal manager's call of duty): - Fostered a strong sense of trust, loyalty, and community in my team and with any others I interacted with.- Enabled developers to complete work, challenge the status quo, and drive excellence in anything we did.- Pioneered several greenfield initiatives, leading the team to both meet and exceed planned KPIs.- Strategically expanded the documentation library to be more robust, and easy to find data with Playbooks, driving clarity for seasoned, and junior team members alike. - Spearheaded implementation of Jellyfish on our team to help Senior Leadership track capex / opex