Preston Kendall Email and Phone Number
St. Charles, IL, US
Preston Kendall's Location
St Charles, Illinois, United States, United States
Preston Kendall's Contact Details
Preston Kendall work email
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Preston Kendall personal email
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Preston Kendall phone numbers
About Preston Kendall
Dynamic leadership and organizational development professional, building competence and confidence in leaders to drive employee engagement and achieve business results. I connect the dots between content and desired outcomes. I'm a passionate, values driven champion of the learning environment and an inspired and imaginative developer of courses and people program. Progressive track record in Leadership Development, Talent Management and Organizational Development holding an MBA with concentration in Human Resources.
Preston Kendall's Current Company Details
Preston Kendall Work Experience Details
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Client Success ManagerFranklincoveySt. Charles, Il, Us
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Independent Leadership ConsultantSelf-Employed Jun 2024 - PresentSt Charles, Illinois, United StatesI provide contract facilitation, consulting, and design services for leadership development courses and programs.
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Program Manager, Leadership DevelopmentDiscover Aug 2017 - Apr 2024Riverwoods, IlResponsible for delivering leadership programs including facilitation, onboarding external vendors, conducting pilots & train the trainer sessions, providing individual coaching and assessing / analyzing program effectiveness.• Facilitated cohort-based Leadership Development programs with > 175 participants annually.• Leveraged focus groups, surveys, and stakeholder interviews to identify desired outcomes for the redesign of the new manager program resulting in shortened duration, development of custom content, and a condensed, on-site version of the program resulting in a 91 NPS.• Collaborated with stakeholders including Compensation, Human Resources, and Legal to lead the development and delivery of Pay Transparency training for managers.• Partnered with Talent Management to develop and facilitate Year-End Performance Management and quarterly check-in training for employees and managers.• Drove adoption of LinkedIn Learning through targeted marketing and information sessions, achieving >60% activation within seven months.• Onboarded new learning technologies including MindMarker and Adobe Connect to engage learners and reinforce learning outcomes.
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Independent Leadership ConsultantSelf Employed Apr 2017 - Aug 2017Hanover Park, IlProjects include improving a leadership team’s communication effectiveness by analyzing Forte survey results, providing recommendations and development of the client facing presentation.
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Manager, Organizational DevelopmentNorthwest Community Healthcare Oct 2015 - Jan 2017Arlington Heights, IlReporting to the Vice President of Human Resources, I have focused on the development and retention of our employees through innovative performance and talent management strategies including tools, resources and communications. Highlights include:1. The development and implementation of a talent review process for all Directors and above which will lead to succession planning for the executive level.2. Leading the performance management process including the development of all tools, documents and training.3. Leading a cross-functional group of leaders to review cutting edge research to recommend major changes in our approach to performance management for the 2017 performance year. 4. The development and implementation of an Executive Onboarding program to ensure a world-class onboarding experience.5. Served as lead / project manager for the development of NCH's first off-site Leadership Development Institute day focused on Inspiring Excellence in Leadership. This included identifying multiple presenters (including a nationally renowned motivational speaker) and developing all collateral (presentation, participant guides, etc.)6. The development and facilitation of multiple courses including Individual Development Planning, High Impact Conversations, Facilitation and Presentation Skills, New Manager Onboarding and Behavior Based Interviewing. 7. The development and deployment of internal consulting engagements focused on team building, leadership development and changing organizational culture through the use of various assessment tools (Emotional Intelligence, StrengthsFinders, Forte, Organizational Culture Assessment Instrument, etc.) 8. Served as an Engagement Survey coach, partnering with leaders and their teams to develop detailed Action Plans to improve engagement scores.9. Responsible for a three person team that manages the Learning Management System and room reservations while offering additional Organizational Development support. -
Organizational Development Training SpecialistNorthwest Community Healthcare Oct 2013 - Oct 2015Arlington HeightsReporting to the Director of Human Resources and then the Director of Learning and Development, I was responsible for the following:1. Conducting focus groups to identify and recommend descriptions of the organization's recently revised Cultural Values.2. Revising and facilitating a new Employee Onboarding experience focused on sharing important organizational information in a fun, creative and exciting format.3. Identifying and facilitating a Change Management training program to those affected by the implementation of new technology and processes.4. Developing and delivering Train the Trainer sessions for approximately 20 new trainers to support the implementation of a new Electronic Medical Record (EMR) system.5. Assisting with the organization and facilitation of Work Flow Walk-throughs related to the implementation of the new EMR.
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Talent Management Consultant IiDevry Inc. May 2012 - Sep 2013Downers Grove, IlReporting to the VP of Talent, partner with 10 educational institutions to recommend, design and deliver strategies to drive team alignment, engagement and performance. 1. Consulting: Facilitated 15+ consulting engagements including “The 5 Dysfunctions of a Team”, “Forte Interpersonal Communications Profile” and “Creation of Team Mission and Vision”. Results: Reached > 120 employees annually with an average facilitator score of 6.9 on a 7.0 scale. 2. Leadership coach: Created high-quality career development plans for leaders across multiple levels, departments and institutions by collaborating to interpret and utilize the results of their 360 Assessment. 3. Change leadership: Implemented consistent change leadership approach with the Project Management Office and other high-profile teams leading large scale change. Results: Created change team charters, improved stakeholder identification and buy-in process and robust lifecycle communication strategies. 4. New leader transition program: Analyzed, designed and implemented new leader transition program. Stakeholdered with HR and Operations leaders, consolidated multiple viewpoints into one approach. Results: Consistent new leader program expediting new manager’s performance through first year. 5. Team alignment: Partnered with departments and institutions to facilitate annual goal setting and calibration process. Results: Clear alignment around department and institution objectives, elimination of redundant goals, identification of interdependencies with other departments.6. High performing teams: Designed, developed and facilitated five-week team-building engagement to launch the new AskHR Service Center. Results: Team exceeded all service and quality metrics during first week of operation and continues to exceed expectations. -
Talent Management Consultant IDevry Inc. Mar 2010 - May 2012Downer Grove, IlServed as right hand to the VP of Talent to build Talent Management function. 1. Program development: Collaborated with HR and Operations leadership to design, develop, and deliver all aspects of the DeVry Leadership Center including curriculum design, vendor management, facilitation and deployment. Results: Created 29 course curriculum including self-leadership, performance management, and leading others. Provided > 100 instructor-led courses in over 20 locations in the U.S., Canada and Caribbean annually.2. Training and development: Facilitated 25+ leadership courses annually. Key courses included “Situational Leadership II”, “The 7 Habits of Highly Effective People” and “High Impact Conversations”. Results: Reached 500+ employees annually with an average facilitator score of 6.9 on a 7.0 scale.3. Master trainer: Trained new TM Consultants, HR Business Partners and other Leaders responsible for delivering internally developed content. Results: Hosted over 15 instructor-led and web-based train-the-trainer sessions to ensure brand and quality metrics were adhered to.4. Department dashboard: Developed and managed department quarterly dashboard. Results: Identified number of courses and consulting services delivered, attendee volume and quality metrics of both facilitators and content. VP of Talent able to report on progress and continuous improvement efforts.5. Budget: Drafted and provided oversight of the department’s $1.2M annual budget. Results: Negotiated annual cost savings > 10% in FY ’14 and created greater efficiencies in contract management.6. Project management: Led implementation of SumTotal Learning Management System which included data mapping, design and structure, development of processes and procedures and all change management communications. Trained administrators, HR partners and managers. Results: Over 9K users registered for ILT courses, completed e-learning or participated in function-specific knowledge tests.
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Training ManagerDevry Inc. (Devry Online Services) Oct 2004 - Mar 2010Naperville, IlProvided learning, development and HR support to > 1,800 employees in seven locations across three states.1. Human Resources Manager: Managed recruitment function, employee relations, and implementation of Home Office initiatives as interim Human Resources Manager while continuing to serve as Training Manager. 2. Partnered with Home Office to facilitate all HR sponsored training and recognition initiatives. Results: Implemented new performance management system to more than 150 leaders and developed and executed local and Home Office recognition programs.3. Developed quarterly training calendar, registration process and level one evaluations for all courses.4. Designed, developed, facilitated and tracked new hire training consisting of company history, systems, processes, product knowledge, customer service and diversity initiatives. Results: successfully on-boarded and trained over 1500 employees.
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Training SpecialistAaa Chicago Motor Club 2001 - 2004Aurora, IlAssisted in the development and facilitation of a 6-week new insurance agent sales training program including:1. Sales2. Underwriting3. Claims4. Customer Service5. Systems 6. On-the-job training activities7. AAA membership benefits -
RecruiterCdw 2000 - 2001Vernon Hills, IlDeveloped and maintained recruiting strategies in partnership with mid-western universities to attract top level sales candidates. Results: consistently exceeded hiring and attrition goals averaging four new hires per month while averaging less than 18% attrition. -
On-Site ManagerNorrell Services Nov 1996 - 2000Boling Brook, IlProvided tactical and strategic staffing support including receipt of job requisitions, recruitment and selection of candidates, scheduling start dates and conducting new hire orientation. Results: achieved Norrell’s Four Star Quality Award in 1998.
Preston Kendall Skills
Leadership Development
Employee Training
Training
Organizational Development
Talent Management
Career Development
Leadership
Coaching
Staff Development
Workshop Facilitation
Human Resources
Performance Management
Recruiting
Instructional Design
Team Building
Management
Organizational Effectiveness
Employee Relations
Change Management
Interviews
Instructor Led Training
People Skills
Executive Coaching
E Learning
Program Management
Career Counseling
Workforce Planning
Strategy
Consulting
New Hire Orientations
Hiring
Succession Planning
Adult Education
Training Delivery
Temporary Placement
Learning Management
Large Group Facilitation
Training And Development
Resume Writing
Vendor Management
Employee Engagement
Conflict Resolution
Talent Acquisition
Employee Benefits
College Recruiting
Onboarding
Personnel Management
Curriculum Design
Leadership Development Coaching
Human Relations
Preston Kendall Education Details
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Business Administration -
English
Frequently Asked Questions about Preston Kendall
What company does Preston Kendall work for?
Preston Kendall works for Franklincovey
What is Preston Kendall's role at the current company?
Preston Kendall's current role is Client Success Manager.
What is Preston Kendall's email address?
Preston Kendall's email address is pk****@****nch.org
What is Preston Kendall's direct phone number?
Preston Kendall's direct phone number is +184776*****
What schools did Preston Kendall attend?
Preston Kendall attended Keller Graduate School Of Management Of Devry University, Ripon College.
What are some of Preston Kendall's interests?
Preston Kendall has interest in Children.
What skills is Preston Kendall known for?
Preston Kendall has skills like Leadership Development, Employee Training, Training, Organizational Development, Talent Management, Career Development, Leadership, Coaching, Staff Development, Workshop Facilitation, Human Resources, Performance Management.
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