• Oversee all aspects of retail construction projects from start to finish, ensuring timely and budget-conscious completion.• Lead daily on-site operations, ensuring safety, quality, and compliance with project plans and industry regulations.• Coordinate with project managers, subcontractors, and clients to maintain seamless communication and workflow.• Manage project schedules, budgets, and material procurement to meet deadlines and financial targets.• Conduct site inspections, troubleshoot issues, and implement solutions to maintain project efficiency and quality.• Enforce OSHA regulations and company safety protocols to ensure a safe working environment.• Maintain detailed project documentation, including daily reports and work progress updates.• Build and maintain strong relationships with clients to ensure satisfaction and address concerns proactively.• Travel frequently to manage multiple retail construction projects across various regions.

• Oversee daily operations of the office, ensuring efficient workflow, customer satisfaction, and smooth administrative processes.• Manage scheduling, invoicing, and customer service to support the technicians and field teams.• Supervise office staff, providing training, guidance, and performance feedback to maintain high productivity levels.• Monitor accounts receivable, accounts payable, and overall financial reporting to ensure the business operates within budget.• Handle customer inquiries, complaints, and service requests, providing timely resolutions and improving client relationships.• Implement and refine office policies and procedures to optimize operational efficiency.• Coordinate with vendors, suppliers, and service partners to ensure smooth business operations.• Manage payroll, employee records, and compliance with company policies and labor laws.• Utilize office software and management tools to streamline operations and improve team productivity.• Collaborate with the owner and management team to plan and implement business strategies for growth and improved service delivery.