Preston Leslie Email & Phone Number

Seattle, Wa, Us

Bellevue, Washington, United States

• Drive value and adoption of new features to increase financial value of each customer’s contract and help mitigate churn risks for a portfolio of up to 25 Strategic & Enterprise clients with a portfolio value of up to $2M ARR.• Facilitate the initiation of meaningful discussions/engagements with customers by ways of business & system reviews, new product releases, & solution consulting for Strategic & Enterprise.• Work closely with cross-functional teams including sales, implementation, product, support, and engineering, to support the needs and solutions of each customer.• Develop & maintain close, long-lasting relationships with customers with stakeholders (C & E level Suite) for Strategic & Enterprise clients.

Bellevue, Washington, United States

Customer-facing role working both internal development and technical teams along with external clients to implement complex software solutions. Day to day operations and skills possessed to drive success in this role include but are not limited to:• Received the Zenoti Impact Global Award Q4 of 2021 for producing over 40% of the entire department’s Q4 MRR Goal.• Produced the highest amount (4) of customer testimonials sent to marketing for the entire Services Department in Q2 of 2022• Extensive knowledge of payment/CC Processing Industry.• Working a book of projects of up to 60 projects simultaneously.• Lead trainings and demos, conduct walk-throughs and solution reviews through excellent customer presentations.• Drive proofs-of-concept and pilots for Key and Strategic customers.• Created and streamlined 3 different internal company documentations for internal department training SOP’s.• Proactively identify and mitigate significant risks, unknowns, and hindrances to implementation plans.• Ability to facilitate technical solution reviews with product management groups to meet customer needs.• Working with global remote teams• Experience driving technical discussions and mapping business requirements to product functionality for maximum customer impact, comprehension, and ultimate ROI customer success.

Longview, Texas Area

• Generate over 30% of the company’s revenue in subscriptions and merchant processing by prospecting, developing, and managing 20-50 business to business (B2B) and business to consumer (B2C) accounts simultaneously. • Provide comprehensive onboarding and training for new clients to set up software profiles, handle client issues promptly, and provide support throughout the implementation process. • Provide live and recorded customer webinars for any customers to register for and attend on various features in the software.• Continuously build client portfolio and drive outside sales by attending and presenting at tradeshows, conferences and conventions throughout the country. • Utilize various software programs including CRM, Salesforce, Microsoft Office, Trello, Zendesk, and ClickUp.• Payment Card Industry (PCI) Compliance Certified

Longview, Texas Area

• Lead a team of coaches and staff to manage a gym catered to children of all ages and abilities. • Manage class and coach rotation schedules, organize training session for staff members, and provide coaching to children as the head tumbling coach. • Trained over 30 elite-level athletes to go attend Division I and II colleges on athletic scholarships• Coached over 20 state, regional, and national gymnastics & cheerleading champions• USAG (USA Gymnastics) Safety Certified Coach• USASF (US All-Star Federation) Safety Certified Coach• Heads-Up Concussion Training for Youth Sports Coaches Certified

Kilgore, Tx

• Led the college cheerleading team by managing practices, competitions, and cheerleading events. • Oversaw the recruitment of athletes nationwide for the Kilgore College team. • Organized all team events including on and off-campus performances and non-profit/fundraising events. • Trained over 30 elite-level athletes nationally and competitively• Generated over $10k for the cheerleading program and school by organizing fundraising events• Taught Recreational Tumbling course offered campus-wide for an athletics or elective credit• Executed the athletic recruitment strategy by hosting events, traveling to schools nationwide, and utilizing general outreach methods to source new talent• Coordinated and hosted local training camps and clinics within the community for area athletes to attend

Bachelor’S Degree, Public Relations, Minor In Spanish

Associate’S Degree, Broadcast Journalism

Activities and Societies: Student Government Association, Phi Theta Kappa International Honor Society, BPCC Afternoon News Anchor, BPCC.