Preston C. Email & Phone Number
Who is Preston C.? Overview
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Preston C. is listed as Business Information Consultant at Elevance Health at Elevance Health, based in Dallas, Texas, United States. AeroLeads shows a matched LinkedIn profile for Preston C..
Preston C. previously worked as Business Information Consultant at Elevance Health and Metrics Sr. Advisor - Payment Integrity Reporting at Elevance Health. Preston C. holds Master Of Business Administration - Mba from Naveen Jindal School Of Management, Ut Dallas.
Email format at Elevance Health
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About Preston C.
Experienced business analyst with demonstrated proficiency in customer experience, business operations, infrastructure and financial disciplines. Skilled in data visualization and analysis, with experience in Microsoft SQL, Microsoft PowerBI and Tableau. Recognized performer in professional and academic settings, with Summa Cum Laude earned with bachelor's degree, Organizational Management in Project Management, minor in Communications Studies.
Preston C.'s current company
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Preston C. work experience
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Metrics Sr. Advisor - Payment Integrity Reporting
Metrics Sr. Advisor - Voice Of The Customer
Crafting business intelligence for Anthem's senior leadership to enable improvements in member and provider experience. Identifying pain points and finding solutions through analysis of metric data, member records, and voice of the customer responses.Leveraging Verint Speech Analytics and Medallia VoC in combination with the Simon Platform; creating.
Access Planning Analyst
Responsible for understanding and owning the cost structure of all products for Zayo's Western and Global Reach regions.Manage cost for: Fiber, Wavelengths, Sonet, IP Transit, DIA, DDoS, FTT, and Collocation services. Identification of expense reduction projects through creative data analytics of: Salesforce database, invoice billing, vendor contract.
Network Expense Analyst
Personally responsible for millions in annual recurring costs.Responsible for variance analysis of recurring and non-recurring costs for each vendor. Ownership of dispute process and vendor relations. Experience analyzing month over month financial variance.Validating network expenditures with external vendors for commercial fiber and collocation.
Service & Experience Analyst - Process Analytics
Encouraging organizational growth and development though analysis of process and policy impact using Verint speech analytics tools. Researching technical challenges affecting company stakeholders and customers, initiating resolution through shared ownership with internal and external owners. Seeking understanding of the execution of processes within the.
Customer Experience Concierge - Customer Care
Customer advocate and brand ambassador. Proactively offering support to customers who have experienced repeat issues with WOW! products and services. Taking ownership of areas of opportunity and building custom solutions by identifying areas of undocumented technical challenge, engaging appropriate owners and specialists to improve customer experience and.
Advanced Customer Advocate - Customer Care
Technical support for cable television, high speed data and telephone services. Billing support, sales and retention. Recognized contributor to customer experience cultural transition. Coach and mentor building positive customer experiences through encouragement of best practices.
Financial Foundations Representative In Lending
Lending specialist - top performer - processing loan applications, servicing existing lines of business and improving customer relationships through intelligent cross selling.
Consultation Agent
Providing technical resolutions, customer care and sales support in a retail environment.Gained experience in technical competencies, customer service soft skills, and sales process implementation.
Preston C. education
Master Of Business Administration - Mba
Organizational Management In Project Management With A Minor In Communications Studies, Business, 3.9
Business & Marketing
High School, 3.85
Frequently asked questions about Preston C.
Quick answers generated from the profile data available on this page.
What company does Preston C. work for?
Preston C. works for Elevance Health.
What is Preston C.'s role at Elevance Health?
Preston C. is listed as Business Information Consultant at Elevance Health at Elevance Health.
Where is Preston C. based?
Preston C. is based in Dallas, Texas, United States while working with Elevance Health.
What companies has Preston C. worked for?
Preston C. has worked for Elevance Health, Zayo Group, Wow! Internet, Cable & Phone, Usaa, and Geek Squad.
How can I contact Preston C.?
You can use AeroLeads to view verified contact signals for Preston C. at Elevance Health, including work email, phone, and LinkedIn data when available.
What schools did Preston C. attend?
Preston C. holds Master Of Business Administration - Mba from Naveen Jindal School Of Management, Ut Dallas.
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