Preston Mitchell Email & Phone Number

Chicago, Illinois, United States

•Train, develop, and directly manage a team of associates on our service offerings, market trends, and industry standards to ensure the best carrier experience.•Collect feedback in Salesforce from our clients experience to improve the user interface through the Flock Freights portal.•Seek ways to improve operational inefficiencies and minimize bottlenecks by making data-driven decisions.•Collaborate closely with our product and engineering teams to develop ways to reduce empty truck space, significantly reduce transit miles, and carbon emissions.•Develop and communicate a risk-based and data-driven fraud prevention strategy in partnership with compliance, product, engineering, and operations stakeholders

Chicago, Illinois, United States

•Driving autonomy and increasing carrier engagement through Uber’s various platforms (i.e. app and web-portal) •Monitor and engage a portfolio of 100+ carriers to ensure all options are exhausted to move our customers’ products •Serve as a transparent partner to our Account Management and Sales teams to anticipate market conditions •Participate in the development, implementation, and automation of critical business processes and tools used to track the sales process, forecasting, pipeline management, and performance •Create dashboards and reports in Salesforce to target potential carriers to join our platform •Collaborate with Leadership and Account Managers to share best practices and make recommendations to committed capacity•Recognized as the March 2021 MVP for consistently exceeding the KPI metrics ~600% above target for 6 months straight

Chicago, Illinois

Elmhurst, Illinois

•Receive and process checks through our workload application using various remittance processing techniques.•Apply customers purchase orders with registers and invoices to ensure customers receive their product on time•Finding solutions for customers based on research and data analysis

Aurora, Illinois

• Provide our customers with nationwide connections, cutting-edge technology and unmatched customer service to move shipments across the nation.• Lead, motivate, train, and develop a team of associates• Operate in a 50,000-square foot temperature controlled and refrigerated facility

Dekalb, Illinois

• Initiated meetings with students to establish a tutorial program as an effort for his/her course process• Followed through on missed tutorial appointments and verify future sessions• Enhanced the knowledge of students with course content, study and learning skill in the areas of math and communications

•Served as a leader promoting respect within the residential hall community and cohesiveness amongst floor members•Managed a University Residence Hall Floor of 30 ethnically diverse undergraduate students•Encouraged the development of mature behavior among residents•Coordinated programs and events that address the academic and personal needs of residents, using the Residential Curriculum model•Ran monthly floor meetings and conducted frequent room drop-ins to discuss events, developments, and concerns to ensure that students were kept up-to-date on all pertinent information

Lake County, Il

• Created a global technology landscape summary of Source to Pay (STP) applications to provide visibility to global process managers and allow for enhanced decision making• Researched and self-taught functionality of Qlik Sense, a data visualization tool, to create a dashboard of relevant STP application data• Provided oversight to 3rd party provider (IBM) in the delivery of a project requiring integration between accounts payable and ERP system

Oswego, Illinois

• Developed working knowledge of the automobile replacement insurance industry• Participated in Fleet Management and Logistics to ensure proper inventory levels and fleet mix for optimum customer service• Competed in the top 10 intern groups in the Chicago region, as well as performed at the top of the intern matrix• Participated in marketing and sales efforts to various referral sources

Master Of Science - Ms, Data Analytics

Bachelor'S Degree, Operations Management & Informational Systems, Senior