Preston Mitchell Email & Phone Number

Chicago, Illinois, United States

• Train, develop, and directly manage a team of associates on our service offerings, market trends, and industry standards to ensure the best carrier experience.
• Collect feedback in Salesforce from our clients experience to improve the user interface through the Flock Freights portal.
• Seek ways to improve operational inefficiencies and minimize bottlenecks by making data-driven decisions.
• Collaborate closely with our product and engineering teams to develop ways to reduce empty truck space, significantly reduce transit miles, and carbon emissions.
• Develop and communicate a risk-based and data-driven fraud prevention strategy in partnership with compliance, product, engineering, and operations stakeholders

Chicago, Illinois, United States

• Driving autonomy and increasing carrier engagement through Uber’s various platforms (i.e. app and web-portal)
• Monitor and engage a portfolio of 100+ carriers to ensure all options are exhausted to move our customers’ products
• Serve as a transparent partner to our Account Management and Sales teams to anticipate market conditions
• Participate in the development, implementation, and automation of critical business processes and tools used to track the sales process, forecasting, pipeline management, and performance
• Create dashboards and reports in Salesforce to target potential carriers to join our platform
• Collaborate with Leadership and Account Managers to share best practices and make recommendations to committed capacity

Chicago, Illinois

Elmhurst, Illinois

• Receive and process checks through our workload application using various remittance processing techniques.
• Apply customers purchase orders with registers and invoices to ensure customers receive their product on time
• Finding solutions for customers based on research and data analysis

Aurora, Illinois

• Provide our customers with nationwide connections, cutting-edge technology and unmatched customer service to move shipments across the nation.
• Lead, motivate, train, and develop a team of associates
• Operate in a 50,000-square foot temperature controlled and refrigerated facility

Dekalb, Illinois

• Initiated meetings with students to establish a tutorial program as an effort for his/her course process
• Followed through on missed tutorial appointments and verify future sessions
• Enhanced the knowledge of students with course content, study and learning skill in the areas of math and communications

• Served as a leader promoting respect within the residential hall community and cohesiveness amongst floor members
• Managed a University Residence Hall Floor of 30 ethnically diverse undergraduate students
• Encouraged the development of mature behavior among residents
• Coordinated programs and events that address the academic and personal needs of residents, using the Residential Curriculum model
• Ran monthly floor meetings and conducted frequent room drop-ins to discuss events, developments, and concerns to ensure that students were kept up-to-date on all pertinent information

Lake County, IL

• Created a global technology landscape summary of Source to Pay (STP) applications to provide visibility to global process managers and allow for enhanced decision making
• Researched and self-taught functionality of Qlik Sense, a data visualization tool, to create a dashboard of relevant STP application data
• Provided oversight to 3rd party provider (IBM) in the delivery of a project requiring integration between accounts payable and ERP system

Oswego, Illinois

• Developed working knowledge of the automobile replacement insurance industry
• Participated in Fleet Management and Logistics to ensure proper inventory levels and fleet mix for optimum customer service
• Competed in the top 10 intern groups in the Chicago region, as well as performed at the top of the intern matrix
• Participated in marketing and sales efforts to various referral sources

Master Of Science - Ms, Data Analytics

Bachelor'S Degree, Operations Management & Informational Systems, Senior