Emergency Care Account Manager
Current
Kalamazoo, Mi, Us
Primary Responsibilities: • Responsible for calling on Pre-Hospital staff and decision makers, including private and municipal ambulance services, fire departments, police, volunteer Pre-Hospital services, and key accounts.• Develops and implements business plans to identify and close business. Expected to utilize and leverage Pre-Hospital tools.• Prepares forecast for yearly, quarterly and monthly business.• Participates in sales workshops, sales meetings, and/or promotional activities as requested by Pre-Hospital Regional Sales and/or Marketing Leadership and Medical Division.• Provides current customers with excellent post-sale follow up (communication and management of delivery dates, in-service training, and coordinates product repairs).• Accountable for maintaining customer records in accordance with Stryker specifications; including quarterly market share updates when requested.• Actively participates in national, state, and local Pre-Hospital trade shows. For local trade shows may be solely responsible for transportation, set-up, and demonstration of Pre-Hospital products.• Effectively manages assigned territory via planning, coordination, and overnight travel.• Expected to contribute to the learning and development of teammates by providing best practices and lessons learned.• Aligns and drives to Stryker's Mission and Vision Statement.Committed to quality by striving to provide the best customer experience possible.• Strives for operational excellence by reporting customer complaints, participates in preventative maintenance and safety programs, and commits to on time and error free shipments.