• Seek out new potential study participants (e.g., social media, search engines, advertisements, etc.)• Create study schedules, communication copy (emails, faxes, advertisements), and screening documents.• Regularly builds out and uploads new participants lists for current and future studies.• Provide initial contact and make follow-up calls to potential participants.• Aid in establishing positive reputation with study participants.• Organize and maintain participant and facility records.• Compile resources for recruiting department.• Obtain necessary clearance(s) for company admittance to hospital/clinical settings.• Attend off-site recruiting events to build relationships and expand participant database (e.g., 5K Diabetes Walk, etc.)• Provide updates on progress of projects to project teams.• Build and maintain rapport with past, present, and future participants, and medical centers.• Coordinate and track distribution of study Honorarium to participants• Complete other tasks as requested by authorized personnel.• Manages participants for studies and handles related administrative tasks as required.

• Quantitative focused role + Qualitative Pre-Test proficient. • Collaborate with Client Service Managers and Business Development colleagues on project inquiries and support.• Mentor Project Coordinators & Project Managers.• Manage 20+ projects using a consultative solution-driven approach. Proven successful in managing competing priority clients.• Manage Panel Partners to ensure fielding requirements are met.• Liaise between all internal and external stakeholders to ensure all campaign deliverables are communicated clearly to all involved, are managed within the timeframe discussed, and that teams are accountable for successful delivery.• Leverage knowledge of healthcare marketing to deliver effective client communications, demonstrating expert knowledge of client business, therapeutic area of brand, and appropriate services solutions.• Identify qualitative and quantitative campaign insights to showcase campaign success, and optimization when applicable. • Communicated closely with cross-functional teams to develop timelines. • Support product development efforts through client services feedback loops.• Holding regular cross-functional meetings to ensure client deliverables are being produced and timelines are being met.• Oversee and direct global teams of programmers, data quality analysts, translators, and samplers who assist with the study design, tabulations, analysis, and reporting.

• Lead Generation: Actively seek out and engage with potential clients through various channels to generate sales leads.• Client Qualification: Assess and qualify inbound inquiries from homeowners, identifying their specific needs and requirements.• Appointment Scheduling: Coordinate and schedule consultations and meetings with prospective buyers and sellers.• Sales Pipeline Management: Effectively manage and nurture the sales pipeline, ensuring timely follow-ups and updates.• Client Relationship Management: Build and maintain strong relationships with clients, offering personalized service and support.• Market Analysis: Conduct regular market research to stay informed about real estate trends and provide insightful advice to clients.• Sales Strategy Development: Develop and implement innovative sales strategies to attract and retain clients.• Feedback Collection: Gather client feedback to enhance service quality and client satisfaction.• Reporting and Administration: Maintain accurate records of sales activities and client interactions in CRM software.

Qualitative-focused market research support services and full-service consulting. Responsibilities included best-in-class recruitment, field management, screener and questionnaire design, programming, client support, discussion guide development and moderation, data analysis, and reporting. Solutions were bespoke and aimed to leverage technology to provide the most cost-effective and cutting-edge solutions.

• Oversaw Patient and Caregiver qualitative & quantitative healthcare market research projects. • Proven ability to plan, organize and lead client kickoff, status and sunset meetings.• Delivered quota goals for projects such as online surveys, tele-depth and in-person depth interviews, focus groups, online bulletin boards, online focus groups and online in-depth interviews. • Monitor the quality, productivity, and accuracy of all fieldwork, and update the client about the fielding progress (quotas, timeline, etc.)• Coordinated recruitment efforts, using internal panel in priority as well as all other necessary internal and external resources. • Proactively identify issues that need attention during fieldwork and suggest solutions to the client• Liaised with existing and new patients.• Confirming and reminding respondents over the phone and via email.• Ensuring budgets are met, quality and timing targets on projects are achieved and incentive payments as well as invoices are raised in a timely manner.

• Connecting research companies to patients and caregivers with a specific medical conditions. • Developed new social media listening techniques and methodologies with the goal of continuously improving service offerings; 400% growth

Managed 10-person team for a high-traffic family restaurant located across from Princeton University. Promoted 2 times from entry-level to general manager.

• Created, managed & executed print & online marketing campaigns for (2) spotlight events & (3) reoccurring monthly events. • Engaged & contributed to multiple Board of Directors meetings composed of 30 directors.• Administrative duties that included overseeing a client base of 700+ companies & 1,000+ members.