As Senior Manager - Human Resources at Octoze Technologies Pvt Ltd, I have successfully streamlined employee touchpoints, significantly improving satisfaction and reducing turnover. I enhanced performance evaluation processes, fostering a culture of excellence and boosting ratings by 15%. I also expanded the workforce by 36%, optimized the departmental budget with 10% cost savings, and provided strategic HR advice to improve managerial decision-making. My efforts in developing HR policies and conducting targeted training programs have enhanced overall employee competency and organizational growth.

At Royal Sundaram, I led engagement surveys and strategies, boosting event participation and employee involvement. Collaborated with HR partners to increase interaction and participation. Conducted induction training, reducing attrition by 2%. Managed recognition initiatives and enhanced internal communications through newsletters. Optimized onboarding experience and developed interactive learning modules, boosting course utilization.

Business Functions- Conceived and launched Desihands.com, a platform to showcase the handmade products sourced from across the country.- Led and managed the growth for different categories by signing new sellers on the platform.- Partnered with key cross-functional teams to ensure all relevant organizational goals and implications are factored into eCommerce projects.- Developed and oversaw content across the websites and online marketing campaigns to ensure efficiency, accuracy and timeliness of all web content publishing.- Demonstrated strong business judgment and decision-making skills; ability to identify, prioritize, and articulate highest impact initiatives.HR functions- Built and led a team of e-commerce professionals who can effectively help develop and execute creative e-commerce solutions.- Built a new B2B sales team, focused on large retailers, to set up a wholesale business within 3 months.- Responsible for the day-to-day HR operational activities, including employee engagement, learning and development, talent management, performance management, compensation and payroll, recruitment, policy interpretation, harmonization, and implementation.

At Infoplus Technologies, I directed recruitment processes and partnered with consultants for optimal talent acquisition. Led strategic HR programs, conducted training needs assessments, and collaborated with payroll teams to ensure compliance. Implemented rewards programs, supervised ISO processes, and organized ethical practice exhibitions with NGOs.

At Sutherland, I managed HR for 800 employees, ensuring efficient operations and addressing grievances. Handled payroll and compliance inquiries, led communication meetings, and organized engagement activities. Generated HR reports, coordinated job descriptions and KRAs, and managed appraisals, promotions, and disciplinary actions. Oversaw exit formalities and managed downsizing.