• Providing effective administrative support for the Line Managers. • Writing up drafts of correspondence and documents for the HR Officer. • Building productive, collaborative relationships with employees• Reviewing resumes and applications sent in by job applicants• Research and development of job descriptions • Develop and implement staff welfare and motivation program• Departmental structuring through monitoring of Weekly Achievement Review Meetings (WARM). • Worked closely with line managers to provide human resource needs for their effective operations. • Assist in recruitment, selection and placement of candidates for vacancies • Assist in performance monitoring through staff appraisals, staff monitoring• Up loading of vital document to data base• Writing of Assessment report• Attending to clients / candidates complains / inquires

• Assist in setting up policies and evaluate work • Managed daily finance operations• Help new employees to understand procedure thoroughly and achieve the set monthly targets • Work with management to map out future programs • Effective maintenance of staff records. • Performed all the administrative tasks as per the guidelines• Responsible for fixing appointments with various clients and resolving their related queries• Responsible for creating daily/weekly/ monthly performance report • Working as a liaison officer between the management and the staff• Liaise with Finance for payroll and wages • Manages daily activities / affairs of staff • Manages client transaction from beginning to end.• Receive calls and respond to clients’ complains / inquiries