Recruitment Consultant (Engineering And It Jobs)
Handling Information Technology and Engineering jobs
Jan 2020 - Jan 2023
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Priyanka M Email & Phone Number
Aspiring IT Support Analyst | Exploring Opportunities in Tech
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✓ Verified July 2026
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Profile completeness 71%
Role
Aspiring IT Support Analyst | Exploring Opportunities in Tech
Location
Calgary, Alberta, Canada
Who is Priyanka M? Overview
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Quick answer
Priyanka M is listed as Aspiring IT Support Analyst | Exploring Opportunities in Tech based in Calgary, Alberta, Canada. AeroLeads shows a matched LinkedIn profile for Priyanka M.
Priyanka M previously worked as Recruitment Consultant (Engineering and IT jobs) at Tes - The Employment Solution and Information Technology Support Analyst at Metasoft Technologies Pvt Ltd. Priyanka M holds Jr. Information Technology Analyst Program from Npower Canada.
Profile bio
About Priyanka M
Experienced professional embarking on a career transition to deepen my skills in IT. After almost a decade of Information Technology recruitment, I am eager to bring my high capacity to deliver to a new role and new field within this dynamic space. Building on my MBA, I am looking to bring my energy, commitment, and drive to customer-facing roles where my passion for collaboration and attention to detail can shine. Whether I’m behind the scenes or building customer relationships, I thrive as part of a dynamic team where customer satisfaction is valued.
5 roles
Priyanka M work experience
A career timeline built from the work history available for this profile.
Information Technology Support Analyst
• Demonstrated exceptional efficiency by closing 95% of trouble tickets on the first call without the need for escalation, resulting in quick issue resolution.• Conducted thorough customer follow-ups on existing incidents and events, maintaining high levels of customer satisfaction• Demonstrated flexibility by working in different shifts and participating in on-call rotations, contributing to a 24x7 operations• Executed various diagnostic and repair applications on users' PCs, including virus and spyware removal, computer optimization, registry repair, and addressing device driver issues, web-related problems, and wireless connectivity• Recognized when user issues required escalation to senior staff, ensuring complex problems were addressed promptly and effectively• Conducted thorough customer follow-ups on existing incidents and events, maintaining high levels of customer satisfaction.• Provided first-level support for end-user issues related to operating system and software-, ensuring minimal service disruptions.
Jan 2018 - Jun 2018
Senior Recruiter (It, Telecom & Rpa)
Handling Information Technology, telecommunication and RPA
Jun 2013 - Aug 2017
Jul 2012 - Jun 2013
Management Intern-Hr
Intra-Inter Personal Skills of new employees in the organization.
Jul 2011 - Sep 2011
4 education records
Priyanka M education
Jr. Information Technology Analyst Program
Npower Canada
Education record
St. Margret Sr. Sec. School
Bachelor Of Arts - Ba
FAQ
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What is Priyanka M's role at their current company?
Priyanka M is listed as Aspiring IT Support Analyst | Exploring Opportunities in Tech.
Where is Priyanka M based?
Priyanka M is based in Calgary, Alberta, Canada.
What companies has Priyanka M worked for?
Priyanka M has worked for Tes - The Employment Solution, Metasoft Technologies Pvt Ltd, Arev Management Consultant, Gi Group, and Mobilecem Labs.
How can I contact Priyanka M?
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What schools did Priyanka M attend?
Priyanka M holds Jr. Information Technology Analyst Program from Npower Canada.
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