Responsible for driving ecommerce growth in supporting international franchise partner ran websites across both D2C and marketplaces.• Co-creates annual budgets and strategies with partners to deliver operating plans to drive retail sales, including setting 3-year plan targets.• Conducting partner assessments to identify opportunities and identify problem areas to resolve.• Championing digital, omni-channel first approach and sharing best practices with partners. • Building strong relationships with Franchise Partners and internal teams for effective cross functional work streams

Responsible for managing and delivering all M&S data points needed to create an Ocado SKU and enable M&S Food products to be live on Ocado.com.- Built strong relationships with internal IT teams to understand source data and transformation required for Ocado systems.- Cleansed and interrogated data integrity and maintained critical path during product set up - Spotted & resolved issues in the data feeds & system issues- Managed 3rd party relationships- Ensured product updates are maintained correctly systematically- Performed data audits across key fields at regular intervals to ensure safe & legal running- Drew actionable insights & plans based on reporting to improve KPIs. Continuous improvement to strengthen efficiencies- Owned the reporting of range setup progress, including concise RAG status reports for senior stakeholders- Line management responsibilities of two members of the team

Showcasing personal styling of M&S clothing through Instagram@marksandspencer_pria

Responsible for the rollout of launching and trading new M&S websites for international franchise partners. Key skills: Project management & delivery, online trading, commercial planning, stakeholder management, relationship building

Evaluated and optimised the performance of various products and services across the digital estate, business partnering with Product Owners and the AB testing teams.

Representing the British Airways brand at corporate and commercial events by promoting their products and services.

• Assists IT Delivery Project Managers with any tasks that may be required to help coordinate and deliver IT projects in the Americas• Responsible for internal projects that increase the effectiveness and efficiency of the team • Produce preparatory documents and take minutes for meetings on a regular basis• Manages the company iPads, supporting iPad users when they need assistance, creating weekly reports, keeping up to date with the Apple technology• Adhoc daily and monthly tasks• Supporting the Voice Support Exec role

• Responsible for managing the staff cell phone accounts across North America and Canada; over 600 lines, and assisting users with all cell phone related issues. • Researching and negotiating the best deals available to ensure cost efficiency. • Analysing monthly bills from all cell phone providers and then creating reports to show which users have exceeded their allowance, and finding solutions to remedy the issues and help to control spend. • Also acts as a PA to the VP of Information Technology Americas and provides general support to the IT team.

- Carries out the detailed reporting of mobile marketing campaigns for a range of clients, including Hotels.com and eBay- Creates ad hoc reports when required either externally or internally - Contributes to the analysis and optimisation of campaigns- Training new members of the data analytics team

-Coaching general artistic gymnastics to children of various ages-Using the BAGA award scheme to test children's improvements-Organising and initiating new ways for the children to learn gymnastic moves-Improving my leadership and communication skills