Price Nkounkou

Price Nkounkou Email and Phone Number

Commercial and Marketing Director @ SARIS Congo
Brazzaville, CG
Price Nkounkou's Location
Brazzaville (department), Republic of the Congo, Congo
Price Nkounkou's Contact Details

Price Nkounkou work email

Price Nkounkou personal email

n/a
About Price Nkounkou

• Team Management• Experience in Sales, Distribution and Marketing • Extensive experience in telecoms working as Customer Service Manager• Experience in food industry• Loyalty and Retention Program Management • Customer Care Experience and Sales Administration• Projects Management• Team Training Management• Help Desk Support

Price Nkounkou's Current Company Details
SARIS Congo

Saris Congo

View
Commercial and Marketing Director
Brazzaville, CG
Price Nkounkou Work Experience Details
  • Saris Congo
    Commercial And Marketing Director
    Saris Congo
    Brazzaville, Cg
  • Saris Congo
    Commercial & Marketing Director
    Saris Congo Jul 2021 - Present
    Brazzaville, République Du Congo
  • Saris Congo
    Head Of Commercial & Marketing Department
    Saris Congo Jul 2020 - Jun 2021
    Brazzaville, République Du Congo
  • Saris Congo
    Head Of Agency, Bzv And North Up Country Markets Manager
    Saris Congo Feb 2019 - Jun 2020
    Brazzaville
  • Saris Congo
    Markets And Customer Care Manager
    Saris Congo 2014 - Jan 2019
    Pointe-Noire, République Du Congo
    • Manage Sales and Distribution channels• Collect and analyse the needs expressed by customers• Provide tools and projects to promote customer relations• Marketing and Communication Plan Management• Stocks management (products), ...
  • Equator Telecom Congo  (Bintel Group Company)
    Customer Service Manager
    Equator Telecom Congo (Bintel Group Company) Jan 2012 - 2013
    Brazzaville - Congo
    • Define and implement retention strategies• Collect and analyse the needs expressed by customers• Provide tools and projects to promote customer relations• Unite and motivate customer service team around enterprise policy• Management of a team of 6 supervisors and 65 executives (Call Center, Font Line and Back Office)• Optimizing customer contacts and up selling • Make Daily, Weekly and Monthly Customers feedbacks Report to Direction Team.
  • Equator Telecom Congo  (Bintel Group Company)
    Call Center & Back Office Supervisor
    Equator Telecom Congo (Bintel Group Company) Jul 2010 - Dec 2011
    Pointe Noire - Congo
    • Management of CSRs Outbound and Inbound Team and Back Office Team (Customer support Team)• Enforce Loyalty program from Manager• Coordinate the resolution of customers complaints• Coordinate update of customer base (customer segmentation and identification)• Monitoring customers complaints resolution with technical team• Send analysis and customers feedbacks to Management Team.
  • Warid Congo S.A
    Team Leader Business Center
    Warid Congo S.A 2007 - 2010
    Pointe Noire - Congo
    • Management of Team of Customer Representatives at Front Line• Push up sales in Central Agency and Shops of Pointe-Noire• Acting Business Center Manager in the absence
  • Celtel Congo S.A
    Customer Service Representative
    Celtel Congo S.A 2006 - 2007
    Pointe Noire - Congo
    • Reception and Treatment of customer Complaints and Request• Give support to customers at Front Line and Hot Line
  • Asecna
    Help Desk Support
    Asecna Oct 2005 - Dec 2005
    Brazzaville - Congo
    • Daily Backup of Billing Database Coax Partner in Waldwick• Develop business applications for computers users
  • Who Regional Office For Africa
    Temporary Employee To Dsd
    Who Regional Office For Africa Jun 2005 - Sep 2005
    Brazzaville - Congo
    • Designing a database for the identification of health schools in the territory of WHO-Afro

Price Nkounkou Skills

Telecommunications Team Management Call Centers Management Gsm Crm Sales Operations Project Management Help Desk Support Leadership Call Center Team Leadership Vas Customer Retention Wireless 2g Product Management Bss 3g Mobile Devices Sales Customer Experience Voip Customer Service Managed Services Program Management Integration Network Design Switches Team Building

Price Nkounkou Education Details

  • Institut De Hautes Etudes De Management
    Institut De Hautes Etudes De Management
    Computer Sciences
  • Marien N'Gouabi University
    Marien N'Gouabi University
    Mathematics & Physics

Frequently Asked Questions about Price Nkounkou

What company does Price Nkounkou work for?

Price Nkounkou works for Saris Congo

What is Price Nkounkou's role at the current company?

Price Nkounkou's current role is Commercial and Marketing Director.

What is Price Nkounkou's email address?

Price Nkounkou's email address is nk****@****ahoo.fr

What schools did Price Nkounkou attend?

Price Nkounkou attended Institut De Hautes Etudes De Management, Marien N'gouabi University.

What skills is Price Nkounkou known for?

Price Nkounkou has skills like Telecommunications, Team Management, Call Centers, Management, Gsm, Crm, Sales Operations, Project Management, Help Desk Support, Leadership, Call Center, Team Leadership.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.