Patricia (Trixie) Rillo Email & Phone Number

New York, NY, US

New York City Metropolitan Area

• Collaborated with clients and vendors, providing updates and addressing concerns.
• Ensured project deliverables met quality standards.
• Resolved issues and conflicts during the project.
• Maintained the bill of materials, listing all necessary components and equipment.
• Reviewed and updated design and as-built drawings to reflect changes.
• Developed test plans and procedures based on customer specifications.

Florence Area, Italy

• Configured network infrastructure including routers, switches, and firewalls based on user needs.
• Installed wireless and copper systems to expand network infrastructure.
• Updated and upgraded network hardware/software to enhance performance and security.
• Conducted site surveys for network installations.
• Documented network configurations, changes, and procedures for compliance and troubleshooting.
• Provided technical support to users for network-related issues.

Greater Los Angeles Area

• Created and edited web content to ensure accuracy and relevance.
• Reviewed code for structure, security, and compatibility across browsers and devices.
• Collected and analyzed user feedback to improve content quality.
• Diagnosed and resolved hardware/software issues to maintain system performance.
• Assisted with setup, installation, and configuration of devices and software.
• Logged and tracked issues to ensure timely resolution and high customer satisfaction.

Texas, New York, Italy, Switzerland, Los Angeles

• Responded to inquiries about computer software and hardware operations to resolve user issues.
• Installed and repaired hardware, software, and peripheral equipment to ensure optimal functionality.
• Maintained and administered computer networks and related environments, including hardware, systems software, and applications.
• Designed, built, and maintained websites to ensure they are functional and up-to-date.
• Set up, adjusted, and operated audiovisual equipment such as cameras, projectors, and recording devices.
• Maintained hardware and software, including computers, scanners, color copiers, and color laser printers, to ensure they are in good working condition.

Montet, Switzerland

Centre Art is a subdivision of Fantasy in Switzerland

Loppiano, Italy

• Developed designs, concepts, and sample layouts, preparing illustrations and rough sketches to visualize material.
• Determined the size and arrangement of illustrative material and copy, selecting appropriate styles and sizes of type.
• Updated and maintained the website to ensure it remained current and functional.
• Set up equipment for employee use, ensuring proper installation of cables, operating systems, and necessary software.

Poughkeepsie, NY

• Managed the textbook lifecycle, including adoption, purchasing, sales, and returns, to ensure efficient inventory management.
• Maintained and updated the bookstore website to provide accurate and relevant information.
• Operated the cash register and handled shipping and receiving tasks to ensure smooth daily operations.