Dion Carter Email & Phone Number

Sugar Land, Tx

Houston, Texas, United States

Designed and developed self-service SharePoint Website components, which included Power BI dashboards for multiple departments resulting in a 40% increase in data-driven decision making.Mined data from MS Access, Datacor’s SQL Server, and Microsoft Excel, using Power Query and DAX functions.Reduced report development time by 70% by implementing best practices and utilizing Power BI’s Dataflow and Data Warehouse.On a monthly basis, created and optimized forecasting, budgeting tools, non-conformance, and gross profit reports in conjunction with the Supply Chain, Finance, Operations, EH&S and HR Departments.Supported creating and improving tools in different departments as needed/requested, using tools such as Adobe PDF, Microsoft Excel, Power Automate, Power Apps and Power Query.

Houston, Texas Area

Presided over Smith's largest volume project for 3 years. Developed 3 Excel spreadsheets that allowed for the operation employees to catalog, label and report for 1.1 million hard disk drives or $40 million dollars in sales. Administered daily work functions to ensure the achievement of daily business goals. Directed and prioritized workflow and maintained workforce to meet order volume and capacity requirements. Mentored associates through coaching performance, completing performance reviews, goal setting and development planning.Successfully collaborated with cross-functional teams to meet project milestones, execute daily operational tasks, and deliver high-quality outcomes.Facilitated Microsoft Excel and ERP training to ensure that employees were successful in the ITAD receiving process.

Houston, Texas Area

Improved customer satisfaction by ensuring prompt order fulfillment through efficient inventory management practices.Created a Microsoft Excel Spreadsheet to work with Netsuite's Inventory Database to add barcode labels to our warehouse inventory, to help reduce inventory write offs by 25%Maintained inventory and supplies by receiving, storing, and shipping itemsMonitored operations dashboards and process orders that are shipping out of the warehouseQuality controlled all orders before shipping by documenting the quality control sheet and taking photos of all packed productsAssisted Sales Team with freight quotes needed on open quotesCreated Bill of Ladings for freight shipments and created shipping labels for ground shipments.Enhanced inventory accuracy by conducting regular audits and reconciling discrepancies in a timely manner.