An accomplished Business Owner/Operator, Project Manager, Business Analyst, Executive Sales Representative & Solutions Provider with over 20 years’ experience.Recent tasks: working with businesses and sr. management/executives to develop business strategies and technology planning strategies to improve company systems and processes by implementing Project Management & establishing a PMO (Project Management Office) when required.PROFESSIONAL & TECHNICAL SKILLS SUMMARY* Program Management: Resource and budget management, revenue forecasting, hiring mentoring, counseling, professional development, training, and vendor management- Strategic planning and project portfolio management- Practice management including RFP preparation, project review and analysis* Project Management: Process definition, planning, estimation, scheduling, change management risk management, resource management, and cost management.- Manage multiple projects and multiple teams- Use PMI, project management methodologies * Systems Analysis: Requirements analysis, Use Case modeling, ITIL, workflow & business process review. - Defined business solutions & project specifications- Execute feasibility and needs assessment studies to determine the value of implementing technology projects* Help Desk: Certified Help Desk Manager- Experience with large-scale Call / Asset Tracking Systems- Defined Processes and Policies around support- Design, proof of concept, piloting and testing, and evaluating solutions- Implementation and integration of telecommunication application systems* Sales Executive / SME: Worked as a Sales Executive for all firms ever engaged with.- Find new and close opportunities- Expand existing opportunities- Full Sales Cycle experience [new opportunity to solution providing to closing and managing the engagement]* Technical Writer: RFP requirements analysis for development of RFP’s to leading a team to answer large scale RFP’s throughout the proposal stages.