Prince Chandel Email & Phone Number

Gurugram, Hr, In

Delhi, India

Bangalore Urban, Karnataka, India

- Successfully managed and nurtured a diverse portfolio of 50+ customers, by serving as their primary point of contact. Ensured customer growth and satisfaction through effective use of our products and services.- Working closely with the CEO to plan department goals, optimize internal processes, and develop new strategies for customer renewals. Played a key role in driving customer retention and business growth.- Conducted face-to-face customer meetings to gather valuable feedback, feature requests, and enhancement suggestions. Actively collaborated with product and engineering teams to drive product improvements based on customer needs.

Bangalore Urban, Karnataka, India

- Proactively developed and maintained strong customer relationships through effective communication strategies, including Quarterly Business Review meetings.-Analyzed website traffic and conversion trends for customers, providing valuable insights and recommendations for business growth and upsell opportunities.-Monitored customer progress and provided timely and accurate updates, successfully reducing customer churn. Additionally, played a key role in ensuring customer satisfaction by collaborating with internal teams to resolve service issues efficiently.

Gurgaon, India

- Analyzed the calculations of all P&L costs for identification of errors, corrected them and automated some of them, thus saving several man-days and increasing accuracy.- Streamlining and automating the training program resulting in enhanced coverage, improved effectiveness and better control & coordination with the team across 40+cities.- Ensuring completion rate at or near 100% for Background verification of all the fixed resources deployed at properties for safety and security of the guests.- Managing end to end deployment of resources to take care of OYO Homes from cleaning to attending guests.- Dashboard Construction eg. Live CURN tracker, Pest Control Tracker, Occupancy Automailer, BGV Tracker etc.

Kurukshetra, Haryana, India

Kurukshetra, Haryana, India

Gurgaon, India

● Assisted in managing Customer Relationship Management System.● Implemented various marketing strategies for transporting solutions generated various B2B business leads and also worked with vendor management team.● Making and compiling data to analyze trends.

Ambala, Haryana, India