• Strategically designed, formulated and ensured adequate implementation of key organizational manpower policies that supported the growth and development of the organization and also its human resources.• Maintained records relating to staff performance reviews, grievances and disciplinary actions.• Prepared staff payroll and facilitating resolution to any payroll error.• Worked closely with departmental managers in planning, organizing and implementing recruitment, orientation, benefits etc. to the required policies and procedures.• Maintained thorough awareness of the development in labour laws and legislations and advise management accordingly. • Adequately prepared and ensured timely remittance of all staff statutory contributions/deductions (PAYE, Pension, NHF, WHT etc.) to the relevant authorities.• Worked closely with the Group HR Director in facilitating training needs assessment and ensuring effectiveness of training programs. • Prepared and and ensured the proper filing of all outgoing expense letters of instruction to the bank for payment to company vendors, staff salaries, outsource/contract fee, bonuses, overtime benefits, etc. • Updated and maintained employee benefits, employment status, and similar records.• Ensured effective negotiation process on office procurement/supplies. • Developed key performance indicators for each job role.• Conducted background check on employee records and certificate.• Analyzed job reports and developed training plans and budget.• Conducted periodical survey on employee engagement and generating reports.

• Handled all recruitment and selection processes.• Developed key performance indicators for each job role.• Adequately designs strategic organizational policies that concerns manpower development. • Handled payroll processing and preparation.• Ensured timely preparation and remittances of all statutory deductions such as taxes, pensions, NSITF etc. • Communicated all staff issues to health management organizations.• Handled employee relation matters.• Followed up on performance of low performers and monitoring the probation process. • Managed the end to end process of performance appraisal.• Developed training and development policies in line with the overall objectives annually.• Updated new staff and exited staff database and constantly communicating with HR outsourcing firms. • Conducted background checks on employee certificates and related records.• Conducted periodical survey on employee engagement and generating reports.• Monitored staff while on duty and reporting observations to the HR Director.• Tracked employee confirmation process.• Liaised with the line managers to ensure proper disciplinary procedure taken on staff.• Analyzed report of job analysis and developing training plan and budget.