Responsible to deliver the project scope, customer engagement, track & mitigate risks and ensure project health in Operational parameters> Implemented 30+ Ideas that has improved the applications resulting in a cumulative savings of around $2.0 Million for the clients over a span of 3.5 Years> Received 23 On the spot award, 5 Star Team Award, 3 Service Commitment Award, 2 (S)Miles Award, Privacy Defender for exemplary performance, innovative ideas, timely delivery, displaying leadership skills and cost savings initiatives• Effective communication with key stakeholders to ensure clear and concise information exchange• Successfully completed variance analysis for ~ 800 CSA contracts, providing valuable insights for decision-making• Skillfully lead a team of 7 members in performing UAT and conducting multiple scenarios to proactively identify risks related to CSA Contracts• Specialize in delivering application support for AMP, an innovative forecasting tool, while maintaining a strong commitment to quality delivery

• Perform Financial Variance Analysis between two different forecasting tools (AMP & ICAM) to determine the actual cost & billing differences• Managed 25+ team members for handling 24 applications/5 client with combined active user base of ~10K• Created a project plan and implemented the same which resulted in Revenue Risk mitigation of $4.4 Million• Lead the team of 5 to create a Dashboard application for the GE Gas Power CIO & Directors• Provided Idea to implement Automation BOT and layout the step-by-step logic which resulted in Savings of $722,592/Year• Directly responsible to groom and handle team of 15 analysts/reportees working together to meet the client goals• Suggested to implement multithreading in the report generation which improved the performance by 40%• Partnered in creating many RFP Proposals and responses as per client requirement• Issue Identification and timely resolution• Developed and work collaboratively with teams to meet key project goals• Utilized innovative thinking skills for problem-solving• Effectively determined and defined project scope and objectives in collaboration with key stakeholders• Performed PMR (Project Management Review), Internal Project Audit, Project Risk Analysis and ensured its completeness and compliance• Planning & scheduling of day-to-day activities to keep them as per schedule• Ensured full utilization of resources and motivated staff to achieve targeted task

• Designed step by step approach to Automate Data Archival process which resulted in ~15% performance improvement worth $645,480 savings• Worked to ensure successful project execution according to established objectives, timelines, and costs• Improved Customer Satisfaction Index (CSI) from 90% to 95% in a span of 9 months• Conducted Application User Survey and received Net Promoter Score (NPS) of 9.1 out of 10 in all categories and got appreciation from GE Gas Power CIO• Conducted Requirement gathering sessions with Business Partners, SMEs, Product team and preparing Engagement Proposal covering Need/Purpose, Scope of the Request, Gap Analysis and Risk• Responsible for day-to-day engagements and interaction with IM Managers, reporting and reviewing data with customer• Prepared and compiled monthly production report, including delay analysis, root cause analysis, corrective & preventive action and shared it with management• Identified system improvement processes and recommended best solutions• Reviewed the Master Test Plan, Test Strategy Document and conducted the end-to-end UAT with Business Stakeholders• Engaged with offshore team on daily basis and managed their deliverables• Conducted feasibility study and analyzed business process for the proposed enhancements and made recommendations to the business users• Implementation and post-Implementation support activities• Helped with troubleshooting, infrastructure needs or application deployment and manage day-to-day operations to aid in process optimization• Developed Use Cases, conducting Gap and Impact Analysis• Worked with the Performance Testing team to conduct performance tests to baseline and gauge the performance test results• Responsible for bug reporting and tracking till closure using defect tracking tool• Improved user experience by Implementing an idea which has saved user navigation time by 30%

• Designed a web page for online pizza purchase and delivery system as a part of software project• Analyzed and resolved tickets created during regular Business Activities• Developed enhancements and debugging defects on the application code using Java & Oracle• Selected out of a pool of 25 employees to travel to client Office for providing Functional & Technical knowledg• Attended Initial Learning Program (ILP) & learnt various programming languages (Java, Python, Oracle, JavaScript)• Received certificate of appreciation for taking the responsibility of on-boarding new associates• Enabled GE users to create models of long-term maintenance contracts on its product line of Gas Turbines, Steam Turbines, Generators, Aero derivatives and simulated how these contracts should perform over time