State Head
Current• Managing collection activities through agencies for all buckets portfolio of Auto Loans for Madhya Pradesh & Gujrat region.• Case wise follow up with all field executives on daily basis for resolution.• Personally visit the disputed/critical cases with team to get early/effective resolution.• Review with agency supervisors and team on weekly basis for performance analysis and improvement.• Managing repo agents for repossession of vehicle with the help of legal tool.• Coordination with legal team for filing of legal cases and to keep track of the legal status of cases.• Coordinate with Sales/Credit team to ensure early resolution of disputes/services issues.• Preparation of daily productivity MIS and share with higher management.