Prince P. Email and Phone Number
🔍 With a rich background in both technical expertise and managerial prowess, I have navigated diverse roles with meticulous precision and a passion for continuous improvement. Whether it's optimizing automated systems or leading a dynamic team, my mission is to bring innovation and excellence to every project.🌟 Who am I?I'm Prince Prasad, a seasoned professional with a comprehensive education in mechanical engineering and advanced automation. My journey began with a solid foundation in mechanical engineering from Anna University, Chennai, and has evolved through hands-on experience and strategic management roles.🚘 Professional ExperienceAt Mercedes Benz India, I excelled as an Assistant Manager, steering sales and aftersales to new heights with a focus on customer satisfaction and team performance. My tenure at Apollo Tires showcased my ability to innovate, where I initiated and streamlined the Passenger Vehicle Radial Service program.🤖 Technical ProwessFrom PLC and HMI programming to robotics integration, I combine technical knowledge with real-world application. I'm adept at enhancing efficiency and productivity through automation, a skill honed further during my ongoing studies in Applied Manufacturing Management at Conestoga College.🔧 Core Skills*Customer Service Excellence*Team Collaboration and Leadership*Technical Expertise in Manufacturing and Automation*Financial Management and Project Coordination*Continuous Learning and Adaptability📜 Certifications*Mercedes-Benz Service Advisor Qualification*Google Certifications in Project Management*Smart Serve Certification🌱 My AspirationsI'm committed to leveraging my diverse skill set to lead impactful outcomes in both technical and leadership roles. Whether it's tackling complex engineering challenges or driving strategic initiatives, I seek to contribute meaningfully to innovative projects and teams.🤝 Let’s connect! I look forward to engaging with like-minded professionals and exploring opportunities that drive progress and innovation. Feel free to reach out—I’d love to hear about your projects and how we might collaborate.
Sterling Industries
View- Website:
- sterlingindustries.com
- Employees:
- 89
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Computer Numerical Control MachinistSterling IndustriesToronto, On, Ca -
Personal ShopperLoblaw Companies Limited Aug 2023 - PresentGuelph/Eramosa, Ontario, Canada -
Certfified Customer Service ConsultantMercedes-Benz T&T Motors Pvt.Ltd. Nov 2014 - Apr 2023New Delhi, Delhi, India*Oversaw day-to-day operations of the aftersales department, including workshop management, service advisor supervision, and technician coordination.*Implemented Mercedes-Benz service protocols and quality standards, ensuring adherence to manufacturer guidelines and customer expectations.*Led a team of technicians and service advisors, providing guidance, training, and performance evaluations to maintain high service delivery standards.*Developed and implemented strategic initiatives to optimize service efficiency, reduce turnaround times, and enhance customer service experiences.*Managed warranty claims and facilitated resolution of technical issues, collaborating with manufacturers and suppliers to ensure prompt and effective solutions.*Implemented continuous improvement initiatives, analyzing performance metrics and customer feedback to identify areas for enhancement and operational efficiency.*Fostered a culture of excellence and teamwork, promoting a positive work environment and ensuring alignment with dealership goals and objectives -
Service TechnicianApollo Tyres Ltd Oct 2013 - Nov 2014Gurugram, Haryana, India*Managed the service operations for passenger vehicle radial tires, ensuring efficient tire installation, rotation, and balancing.*Conducted thorough tire inspections and diagnostics to assess wear and recommend appropriate replacements or repairs.*Advised customers on tire selection based on vehicle specifications, driving habits, and budget considerations, aiming to optimize performance and safety.*Handled customer inquiries and complaints regarding tire issues, providing quick and effective resolutions to enhance customer satisfaction.*Coordinated with suppliers and distributors to ensure timely availability of tires and parts, maintaining adequate inventory levels to meet customer demand. -
Technical Support/Automation TechnicianAudi Gurugram Dec 2012 - Aug 2013Gurugram, Haryana, India*Conducted thorough automotive diagnostics and provided technical recommendations to customers for maintenance and repairs.*Scheduled service appointments, ensuring efficient workflow management and timely completion of repairs.*Acted as the primary point of contact for clients, addressing inquiries, resolving issues, and maintaining high customer satisfaction.*Managed service records and documentation, ensuring accuracy and compliance with Mercedes-Benz standards and regulations.
Prince P. Education Details
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3.75 -
8.02 Cgpa
Frequently Asked Questions about Prince P.
What company does Prince P. work for?
Prince P. works for Sterling Industries
What is Prince P.'s role at the current company?
Prince P.'s current role is Computer Numerical Control Machinist.
What schools did Prince P. attend?
Prince P. attended Conestoga College, Anna University Chennai.
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