Princess Joy Castro Email & Phone Number

Los Baños, Ph

Philippines

o Execute payment transactions and manage disbursement schedules in alignment with company policies.o Oversee the entire disbursement process, including vendor payments, employee reimbursements, and other operational expenditures.o Reconcile bank statements with internal financial records to maintain accuracy and compliance.o Support the treasury department in budget planning and variance analysis for cash-related activities.o Ensure adherence to financial controls and compliance standards in all cash management processes.o Prepare month-end reports such as bank reconciliation, collection, and service fee accruals.o Parking collection transactions in Cash Receipts Journal, and disbursement transactions in Cash Disburse Journalo Conducts thorough verification of cash and other tender of collections remitted by cashiers from daily transactions

Los Baños, Calabarzon, Philippines

o Conducts thorough verification of cash and other tender of collections remitted by cashiers from daily transactionso Updates all necessary records, such as Daily Cashier’s Report to make sure that balance per bank and per book tallies regularlyo Prepares monthly reports such as Service Fee Accrual, Summary of Petty Cash Accrual, Summary of Cash Receipts Journal, Schedule of Checks, Bank Reconciliation and Payment Center Analysiso Manual data entry of Collections and Deposits at Cash Receipts Journal using Accounting Management Technology (AMT)o Manages, updates and monitors all incoming and outgoing checks and check vouchers.o Manages the petty cash fund by keeping track of inflows and outflows, and replenish the fund as needed.o Act as OIC, whenever the supervisor is on leave or out of the office for official business trips.

Philippines

o Screened and interviewed Store Consignor Demo applicantso Conducted orientation on Company Policies and Procedures to newly accepted Store Consignor Demoso Ensured clear communication of policies, procedures, and organizational changes.o Prepared reports such as monthly summary of supplies issued, summary of headcount, and inventory of supplieso Provided direct administrative support, including handling emails, scheduling appointments for interviewing of applicants, and managing office supplieso Maintained and managed databases, records, and files, ensuring data integrity and securityo Addressed and resolved issues, conflicts, and challenges as they arise

Philippines

o Attended on customer's inquiries, and resolved customer's concerns or complaintso Processed customer returns and if appropriate, refundso Promoted products and take orderso Informed customers on products and services promotions, like for example: gift registry, call to deliver and gift delivery service.o Processed customer information through database for SMAC renewals, replacements and updateso In peak season, deployed at Counter Department and do cashiering.o Ensured customer's satisfaction by giving exemplary customer service