Princess Antolin Email & Phone Number

Los Angeles, Ca, Us

- Analyzed large external datasets alongside internal reports to verify compliance and reduce healthcare disparities for Blue Shield Promise Health Plan patients. Achieved 8 minimum performance level (MPL) measures for medical accountability set (MCAS) in 2023 through outreach and chart remediation, obtaining 150+ supplemental patient data and generating $150,000 in incentive dollars while improving quality ratings within four months.- Spearheaded outreach and patient engagement initiatives for the Quality department's early prevention campaigns, including the Grow Pink Breast Cancer and Go Healthy Colorectal Cancer campaigns. Boosted breast cancer screenings by 1.6% and colorectal cancer screenings by 7%, achieving a 44% screening rate with a mass FIT kit mailer sent to 5,000 patients.- Created workflows, clinical analyses, and executive summaries to drive improvements in HEDIS measures at both the clinic level (across 36 clinics) and organizational level.- Evaluated dental and medical data with Clinical Quality Analysts to develop monthly clinical analyses, providing data-driven insights and operational recommendations to enhance clinic performance.

- Managed the maintenance and updates of a translation services tracking system across 10+ departments, presenting weekly data and solutions to stakeholders to enhance utilization and identify gaps in language services.- Educated various departments on resources to ensure compliance with Joint Commission standards and strengthen process improvement protocols.- Organized a major event for the Hippocrates Circle program, fostering ongoing engagement among 50+ participants and promoting collaboration with mentors.

- Performed in-depth policy research, formulated proposals on public policy issues, and devised solutions that reflected liberal, moderate, and conservative viewpoints.- Facilitated schedules and conducted interviews with healthcare professionals, supporting outreach initiatives and promoting dialogue on contentious topics for the development of an organizational publication.- Crafted and published opinion and solution articles on medicine, politics, economics, and ethics, offering insightful perspectives to a diverse readership.

- Provided exceptional customer service by assisting shoppers with product selection, answering inquiries, and offering detailed product knowledge to enhance the shopping experience.- Operated cash registers accurately, processing transactions and handling exchanges or returns efficiently to ensure customer satisfaction.- Consistently met and exceeded sales targets through effective upselling; recognized for outstanding performance with annual individual sales and inducted into the company’s 10K Club.

- Streamlined administrative processes by organizing files and managing office tasks accurately, improving office response time and facilitating efficient support for faculty and staff.- Proactively maintained and updated college online platforms and learning management systems, increasing accessibility for over 1,000 students and faculty, and enhancing the overall user experience.- Delivered exceptional front-office support as the primary point of contact for 30+ daily visitors, ensuring a welcoming and organized experience.

- Leveraged product knowledge to identify and maximize sales opportunities, improving customer retention rates.- Processed cash transactions with an accurate rate, ensuring secure money handling and reducing transaction errors.- Organized and maintained visually appealing displays, increasing customer engagement, and facilitated timely stock replenishment to meet sales demand.

Bachelor Of Science, Health Care Administration

Activities and Societies: Healthcare Administration Student Forum (HCASF), Upsilon Phi Delta (UPD), Pilipino American Coalition (PAC)

Associate Of Science - As, Business Administration 2.0

Associate Of Science - As, Pre-Allied Health

Activities and Societies: 1st placer in Comm Studies Intramural for Persuasive Speaking

Associate Of Science - As, Public Health