Princess Walker, Pmp®, Pmi-Acp®, Csm, Mph(C) Email & Phone Number

Serve as a Healthcare Management Consultant providing comprehensive program and project management services to various small businesses & enterprise. Roles and services includes but not limited to: - Develop and implement strategic healthcare programs to improve service delivery and patient outcomes.- Manage multiple projects from initiation to completion, ensuring they align with organizational goals.- Coordinate with healthcare professionals and stakeholders to optimize resources and achieve project milestones.- Monitor project progress, identify risks, and implement corrective actions to maintain timelines and budgets.- Analyze healthcare data to drive decision-making and continuous improvement.

• Contract with SAMSHA, American Academy of Addiction Psychiatric (AAAP) & Opioid Recovery Center (prevention, treatment & recovery)

Contractor for SAMSHA & U.S. Department of Health and Human Services (DHHS)• Develop and strengthen the capacity of the substance use prevention field to provide services that are based on prevention science and use evidence-based and promising practices• Coordinate and facilitate all aspects of projects, including resource planning, scheduling, scope effort, cost, change control, time and quality commitments, risk management using the Agile methodology, and issue tracking with JIRA.• Manage, coordinate, facilitate and implement all aspects of short and long-term projects (planning, scheduling, cost, time and quality commitments, risk management, resources, objectives and policies, and operating procedures); monitors and evaluates program effectiveness and effects changes required for improvement. • Lead and manage the technical project activities, ensuring the consistency of technical tasks.• Provide leadership and supervision, develop and design all T/TA logistical operation and regional training for HHS Region 3 (MD, DC, PA. VA,WV, DE) ; literature review/data collection/entry & analysis, technical writing, product and solution development, strategic planning

Skill acquired:- Stakeholder Collaboration & Engagement- Case Management- Leadership- Time Management- Monitoring and Quality Assurance - Program and Project Management- Customer Service - Billing Management- Strategic Planning- Problem-Solving- Continuous Improvement

Baltimore, Maryland, United States

Build and maintain trust with patients to break the chain of new COVID-19 infections. Obtain contact information and data of potential infectious persons. Provide contact with education, information, and support to understand risk, monitor symptoms, and minimize the spread of infection while protecting patient privacy. Follow up with contacts to monitor symptoms and serve as Subject-Matter Expert for local, state, and federal resources available for contacts experiencing mental health and/or financial distress. Conduct systematic literature reviews to examine intervention targeting various infectious diseases, including COVID-19, etc. Collect and develop reports related to the status of outbreak activities and update health department leadership on COVID activities.

Baltimore, Maryland, United States

Performed operant conditioning and research on adults and college students recently diagnosed with autism. Informed contacts of diagnosis - next steps, available resources, and collect data on demographics, current symptoms, health status, and related information to compile into database system. Identified student engagement program needs and evaluates its effectiveness using SAS and SurveyMonkey.

Health Promotion Department

Track number of student participants in online prevention education course using the PeopleSoft system. Managed registration holds on student accounts, technical difficulties, and checklist notification. Developed reports and presentations to disseminate online education course summaries. Produced public service announcements, digital and paper brochures, infographics, and videos for Instagram, Twitter, and Facebook. Created COVID-19 social media campaigns that covered stress management and mental health, nutrition, indoor exercises, healthy relationships, etc.

United States

Conducted online literature searches via search engines and approved databases (PubMed, MedlinePlus, ClincialTrail.gov, NIH RePORTER) on behalf of the Substance Abuse and Mental Health Services Administration. Managed customer service requests and work processes of 200 callers per day. Created summary reports of processes and outreach for target population for opioid abuse.

Baltimore, Maryland, United States

Performed quality review on 2018 and 2019 Healthcare Common Procedure Coding System (HCPCS) Level II code applications for Medicare, Chronic Care Policy Group, Division of Durable Medical Equipment, Prosthetics, Orthotics and related Supplies. Input 40+ online applications through federal intake system to assist CMS with Beta Testing of platform. Evaluated the effectiveness of policies by researching, gathering, organizing, and interpreting data to ensure compliance with established standards, processes, and procedures. Drafted letters of final decision for 2019 HCPCS applicants’ code requests. Proofread policy documents and offered policy recommendations.

Baltimore, Maryland, United States

Advised 65 students in Health Regulation and Quality Improvement course on their research papers, writing styles, and techniques for mastering course materials. Collaborated with the professor to monitor students’ progress, provide feedback on student research, and record grades.

Rockville, Md

Conducted community outreach and volunteer recruitment in the Montgomery County Health & Human Services VITA program for low wage and disadvantaged workers. Implemented financial education and tax preparation services through workshops and individual appointments.

Lincoln, Nebraska Metropolitan Area

Analyzed minority health disparities via social network analysis, data analysis and phone surveys. Facilitated in-person and phone interviews of 900+ people in rural communities to identify the prevalence of HIV and Hepatitis C to develop and evaluate intervention programs to reduce transmission. Consolidated and analyzed qualitative and quantitative data via Respondent Driven Sampling. Developed and coordinated Standard Operating Procedures to ensure quality throughout the life cycle of infectious disease laboratory processes. ➢ Reached 50% more participants by conducting phone surveys.➢ Increased program participation by 25% through strategic partnerships with Program Managers.

Master Of Public Health - Epidemiology, Epidemiology

Bachelor Of Science (B.S.), Psychology

Bachelor Of Arts (B.A), Health Administration And Policy

Public Health Concentration